Service Provider Directory

View Service Providers alphabetically by Agency Name or search by Support Service Category.

Healthcare
Respite Care
Abraham House
Cindy Shepherd
Phone: 315-733-8210, ext.
Fax:
Email: cynshp1@aol.com
Program Description:
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Housing, Permanent
Housing Permanent
ACACIA Village
2160 Bleecker St
Utica, NY 13501
Phone: 315-798-4775, ext.
Fax: 315-798-4716
Email:
Program Description: Permanent Housing
Program Eligibility:
Capacity, this point in time:
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Areas Served: Oneida County
Days of Operation:
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Housing, Permanent
Housing Permanent
ACADEMY Square
301 Elizabeth St
Utica, NY 13501
Phone: 315-733-2294, ext.
Fax:
Email:
Program Description:
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Housing, Permanent/Supportive
Housing Opportunities for Persons With AIDS (HOPWA)
AIDS Community Resources
Chris Kimball
Phone: 315-724-1914, ext.
Fax:
Email:
Program Description: A broad range of housing-related activities may be funded under HOPWA, including, but not limited to: project or tenant based rental assistance; supportive services; short-term rent or mortgage payments to prevent homelessness.
Program Eligibility:
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Areas Served: Oneida County
Days of Operation:
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Housing, Permanent
Apartments
Allard, Tom
Tom Allard
Phone: 315-797-3123, ext.
Fax:
Email:
Program Description: Mr. Allard owns 85 buildings. Most are located in Cornhill. He offers units with heat and utilities included with the rent.
Program Eligibility:
Capacity, this point in time:
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Areas Served: Utica Area
Days of Operation:
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Food
Food Coalition - food bank referral letter
American Red Cross - Rome
Carol Glinski
303 W. Lebert ST
Rome, NY 13440
Phone: 315-336-0030, ext.
Fax: 315-336-0032
Email: Glinskic@choiceonemail.com
Program Description: Emergency food pantry
Program Eligibility: Anybody who needs food
Capacity, this point in time: Ongoing
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation:
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Housing, Emergency
Disaster Relief
American Red Cross - Rome
Robert Marston
303 W. Lebert ST.
Rome, NY 13440
Phone: 315-336-0030, ext.
Fax:
Email: Marstonr@choiceonemail.com
Program Description: Food Pantry, Blood Program, Disaster relief, Youth Program, Information and referral, Health and Safety, Care and Shelter, Seniors program and Drug awareness
Program Eligibility: Flexible
Capacity, this point in time: Ongoing, meeting the need and point of need"
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation: Friday;Monday;Thursday;Tuesday;Wednesday
Hours of Operation: 8:30AM - 4:30PM

Housing, Emergency
Disaster Relief
American Red Cross - Utica
Jeff Light
Phone: 315-733-4666, ext.
Fax:
Email:
Program Description: Food, clothing, shelter
Program Eligibility: Disaster individuals only
Capacity, this point in time:
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Population Served:
Areas Served: Oneida County
Days of Operation:
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Utilities, Heat Assistance
Care and Share Energy Fund
American Red Cross-Utica
Jeff Light
1415 Genesee St.
Utica, NY 13501
Phone: (315) 733-4666, ext. 214
Fax:
Email:
Program Description: Emergency energy assistance (maximim of $200/yr for energy/$500/yr furnace repair-replace) to those households who may not qualify for HEAP or where energy needs go beyond HEAP benefits. Need Ni-Mo termination notice, or be almost out of oil, wood, etc.
Program Eligibility: Over 60 years old or on SSI or other disability income including Worker's Comp, VA disability, SSDI, etc. SHARE applicants must first apply for and have a determination from HEAP.
Capacity, this point in time:
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Housing, Permanent
Apartment and Listings
Apartment Connection
Phone: 315-733-7501, ext.
Fax:
Email:
Program Description:
Program Eligibility: $10 fee
Capacity, this point in time:
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Areas Served: Oneida County
Days of Operation:
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Healthcare
Dental Health Treatment
ASPEN Dental
Phone: 315-798-1319, ext.
Fax:
Email:
Program Description: Dental treatment
Program Eligibility: $150 Dollars due at the time of the initial visit. Includes X-rays
Capacity, this point in time:
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Areas Served: Oneida County
Days of Operation:
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Healthcare
Family Medical Center
Bassett - St. Elizabeth
Phone: 315-798-1149, ext.
Fax:
Email:
Program Description:
Program Eligibility:
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Areas Served: Oneida County
Days of Operation: Friday;Monday;Thursday;Tuesday;Wednesday
Hours of Operation: 9AM - 5PM

Vocational Services
Education and Training
Board of Cooperative Educational Services
Phone: 315-793-8555, ext.
Fax:
Email:
Program Description:
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Vocational Services
Rome Access Site
BOCES - Rome Access Site
Phone: 315-334-8000, ext.
Fax:
Email:
Program Description:
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Areas Served: Oneida County
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Vocational Services
Utica Access Site
BOCES - Utica Access Site
Phone: 315-738-7300, ext.
Fax:
Email:
Program Description: GED Classes, English as a Second Language (ESL), Career Center, Career Exploration, Distance Learning Programs, Home Study Programs and Employment Focused Services
Program Eligibility:
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Areas Served: Madison County;Oneida County
Days of Operation:
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Housing, Permanent
Subsidized Housing
Booneville Housing Authority
Patty Grenier
Phone: 315-942-5447, ext.
Fax:
Email:
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Housing, Permanent
Subsidized Housing
Buck Property Management
Cynthia Pliniski
Phone: 315-768-8507, ext.
Fax:
Email:
Program Description:
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Food
Food Pantry
Camden Food Panrtry
Phone: 315-245-1446, ext.
Fax:
Email:
Program Description: Food pantry
Program Eligibility:
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Areas Served: Oneida County
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Healthcare
Eyecare
Cataract Care Center
Phone: 315-724-2020, ext.
Fax:
Email:
Program Description: Provide full range of vision services
Program Eligibility:
Capacity, this point in time:
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Population Served:
Areas Served: Oneida County
Days of Operation: Friday;Monday;Thursday;Tuesday;Wednesday
Hours of Operation: 7:30AM - 4:00PM

Housing, Transitional
Community Residence (CR) for Mentally Ill and Dual Recovery
Catholic Charities
1404 Genesee Street
Utica, NY 13502
Phone: 315-735-6673, ext. 240
Fax:
Email:
Program Description: OMH Certified; Average Length of Stay is 3-5 years
Program Eligibility: Mental Health Diagnosis or Dual Diagnosis
Capacity, this point in time: 8
Annual Capacity:
Population Served: Dual Recovery (Mental Health and Substance Abuse);Mental Health Diagnosis
Areas Served: Oneida County
Days of Operation: MON - FRI
Hours of Operation: 8:30 - 4:30PM

Housing, Transitional
Low Demand Community Residence
Catholic Charities
Phone: 315-735-7541, ext.
Fax:
Email:
Program Description: "OMH Certified; Long term transitional with stay up to five years (Average LOS is 3-5 years); no handicap accessibility, 24 hr supervision"
Program Eligibility: Mental health diagnosis
Capacity, this point in time: 8
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation:
Hours of Operation:

Housing, Permanent/Supportive
Pathways to Independent Living
Catholic Charities
Dale Dehimer
Phone: 315-735-7541, ext.
Fax:
Email:
Program Description: Fully furnished apartments, average two year stay, non-handicap accessible, 24 hr staff availability. MICA clients are required to attend day programming.
Program Eligibility: Axis 1 diagnosis
Capacity, this point in time:
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Population Served:
Areas Served: Oneida County
Days of Operation:
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Housing, Transitional
Supported Housing Program
Catholic Charities
Elizabeth Hadlock
Phone: 315-735-7541, ext. 260
Fax:
Email:
Program Description: Rental Stipends, Grants to Establish an Apartment
Program Eligibility:
Capacity, this point in time:
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Population Served:
Areas Served: Oneida County
Days of Operation: Friday;Monday;Thursday;Tuesday;Wednesday
Hours of Operation: 8:30AM - 4:30PM

Housing, Transitional
Supportive Apartment Program
Catholic Charities
Michelle Kenealy
Phone: 315-735-7541, ext. 260
Fax:
Email:
Program Description: Transitional Mental Health and MICA, Single and Double Apartments
Program Eligibility:
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Population Served:
Areas Served: Oneida County
Days of Operation: Friday;Monday;Thursday;Tuesday;Wednesday
Hours of Operation: 8:30AM - 4:30PM

Housing, Transitional
Mentally Ill Chemically Addicted Residence
Catholic Charities
Suzette Sullivan
Phone: 315-733-2558, ext.
Fax:
Email:
Program Description: Promote and maintain independence in self-care and vocational education, two year program, non-handicap accessibility
Program Eligibility: Dual Diagnosis
Capacity, this point in time:
Annual Capacity:
Population Served: Adult Men;Adult Women;Dual Recovery (Mental Health and Substance Abuse)
Areas Served: Oneida County
Days of Operation:
Hours of Operation:

Food
Catholic Charities - St. Martin Deporres
Phone: 315-724-0120, ext.
Fax:
Email:
Program Description:
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Housing, Permanent/Supportive
OMRDD Community Residence
Catholic Charities- OM
Phone: 315-735-7541, ext.
Fax:
Email:
Program Description:
Program Eligibility:
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Housing, Transitional
Rutgers St. Substance Abuse Halfway House
Catholic Charities. Oneida Madison Counties
Joyce
Phone: 315-735-7541, ext.
Fax:
Email:
Program Description: OASAS Certified; Average LOS is 6 months.
Program Eligibility: Chemical Dep. Diagnosis
Capacity, this point in time:
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Population Served:
Areas Served: Oneida County
Days of Operation:
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Substance Abuse Treatment
Addiction/Recovery
Center for Addiction Recovery
Ole Pettersen
7930 Limberlost Road
C linton, NY 13323
Phone: 315-853-7111, ext.
Fax: 315-853-7762
Email:
Program Description: Outpatient Chemical Dependency Services including a new Maintenance treatment.
Program Eligibility: Addiction to a chemical sustenance of a family member of individual who is in the chemical dependency services.
Capacity, this point in time:
Annual Capacity:
Population Served: Adult Men;Adult Women;Dual Recovery (Mental Health and Substance Abuse);Seniors;Substance Abuse Diagnosis;Youth
Areas Served: Herkimer County;Madison County;Oneida County
Days of Operation:
Hours of Operation:

Housing, Emergency
EHAP- Emergency Housing Assistance Program
Central New York Health Systems Agency, Inc.
Steve Waldron
701 Erie Blvd. West
Syracuse, NY 13204
Phone: 315-472-8099, ext.
Fax:
Email: fewaldron@cnyhsa.com
Program Description: Assists HIV infected individuals
Program Eligibility: Income eligibility 80% of the median income for the region. HIV Positive
Capacity, this point in time: Ongoing, budgeted to serve 85-90 individual. 2 co
Annual Capacity:
Population Served:
Areas Served: Herkimer County;Madison County;Oneida County
Days of Operation:
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Vocational Services
Referral to Resources, Resume Development, Assistance, Interview Training
Central New York Labor Agency
Debra C. Hagenbuch
270 Genesee Street
Utica, NY 13502
Phone: 315-735-6101, ext.
Fax: 315-797-3329
Email: CNYLA@dreamscape.com
Program Description: Provides a centralized Information and Referral Service Included are: The Community Resource Information System (CRIS). Service is coupled with training and education and offered as Employee Assistance Programs (EAPs) to area worksites.
Program Eligibility: Citizens of Oneida and Herkimer Counties
Capacity, this point in time:
Annual Capacity:
Population Served: Families with Children
Areas Served: Herkimer County;Oneida County
Days of Operation: Friday;Monday;Thursday;Tuesday;Wednesday
Hours of Operation: 8:30AM - 4:30PM

Transportation
CENTRO
Central New York Regional Transportation Authority
Schedules: http://www.centro.org/schedules/oneida.htm

Central New York Services, Forensic Evaluation
Phone: 315-735-2281, ext.
Fax:
Email:
Program Description:
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Case Management
Dual Recovery Network
CHBS Dual Recovery Network
Rick Paulsen
247 Elizabeth Street
Utica, NY 13501
Phone: 315-738-0794, ext. 229
Fax: 315-738-0961
Email: Rpaulsen@ucp-utic.org
Program Description: Serves homeless dually diagnosed individuals over age 16. Providing case management services.
Program Eligibility: Be homeless or at a significant risk of homelessness. Have or be scheduled for an evaluation for, a diagnosis of Mental illness. Have or be scheduled for an evaluation for, a diagnosis of Alcohol or Substance Abuse or Dependence. Be age 16yrs or older.
Capacity, this point in time: 40
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation: Friday;Monday;Thursday;Tuesday;Wednesday
Hours of Operation: 8AM - 4PM

Mental Health Services
Children's Mobile Assessment Team (CMAT)
Children's Mobile Assessment Team (CMAT)
251 Bleecker Street
Utica, NY 13502
Phone: 315-732-0473, ext.
Fax:
Email:
Program Description:
Program Eligibility:
Capacity, this point in time:
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Areas Served: Oneida County
Days of Operation:
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Food
CHOICE Nutrition Program
Phone: 315-736-2580, ext.
Fax:
Email:
Program Description:
Program Eligibility:
Capacity, this point in time:
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Areas Served: Oneida County
Days of Operation:
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Housing, Permanent
Christopher Community
Christopher Community
Phone: 315-424-1822, ext.
Fax:
Email:
Program Description:
Program Eligibility:
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Housing, Permanent
Section 8 housing subsidies
City of Utica Section 8 Housing
Chris Pastorelli
Phone: 315-792-0181, ext.
Fax:
Email:
Program Description:
Program Eligibility:
Capacity, this point in time:
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Housing, Permanent/Supportive
Shelter Plus Care
CNY Services - Utica Office
Ken Hefty
Phone: 315-732-4202, ext.
Fax:
Email: khefty@cnyservices.org
Program Description: Rent subsidies based on participant's income. Will also pay for security deposit. Case management is provided along with rent subsidies.
Program Eligibility: Must meet the HUD definition of ""homeless"" and be actively engaged with substance abuse services.
Capacity, this point in time: 225+ housing units
Annual Capacity: 255-337
Population Served: Adult Men;Adult Women;Families with Children
Areas Served: Oneida County
Days of Operation: Friday;Monday;Thursday;Tuesday;Wednesday
Hours of Operation: 8:30AM-4:30PM

Vocational Services
Vocational Assessment, Employment Services, Linkage to VESID
Community Health and Behavioral Services
Angelo Lazio
Phone: 315-738-0794, ext. 223
Fax:
Email:
Program Description: Vocation assessment, employment services etc
Program Eligibility:
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation: Friday;Monday;Thursday;Tuesday;Wednesday
Hours of Operation: 8:00AM - 4PM

Mental Health Services
Mental Health Clinic
Community Health and Behavioral Services (CHBS)
Gordy Dunham
1427 Genesee St.
Utica, NY
Phone: 315-798-8869, ext.
Fax:
Email:
Program Description: "Behavioral counseling, group therapy, medication management, social support programs, psychiatric evaluations and psychological testing, day program for those with high needs"
Program Eligibility:
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Substance Abuse Treatment
Community Recovery Center for Rome Hospital
Dominick Thoman
Phone: 315-334-4701, ext.
Fax:
Email:
Program Description:
Program Eligibility:
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Substance Abuse Treatment
Substance Abuse Treatment
Conifer Park
Michael Kettle
526 Old Liverpool Road
Suite 4
Liverpool, NY 13088
Phone: 607-760-1063, ext.
Fax: 315-453-0197
Email: mkettle@libertymgt.com
Program Description: Substance Abuse treatment center inpatient providing detox and rehabilitation services to adolescents and dual diagnosis specific programming, psychiatry available but NOT a MICA program.
Program Eligibility: Accept most insurances and Medicaid. Must be clinically appropriate for an inpatient substance abuse treatment center
Capacity, this point in time: 200 or less
Annual Capacity:
Population Served:
Areas Served: Statewide
Days of Operation: Friday;Monday;Thursday;Tuesday;Wednesday
Hours of Operation: 8AM - 5PM

Mental Health Services
Crisis Evaluation Team
Crisis Evaluation Team-CET Mobile
Phone: 315-734-3456, ext.
Fax: 315-734-3456
Email:
Program Description: 24hour Suicide hotline- MH assessment in Utica and Rome. Information and referrals linkages
Program Eligibility: 18 or older in mental or emotional distress (Crisis level) requiring evaluation for need for psychiatric admission
Capacity, this point in time:
Annual Capacity:
Population Served: Adult Men;Adult Women;Mental Health Diagnosis;Seniors
Areas Served: Herkimer County;Oneida County
Days of Operation:
Hours of Operation:

Housing, Permanent
Rental Management
CRM Rental Management
Art Loomas
Phone: 315-337-1401, ext.
Fax:
Email:
Program Description:
Program Eligibility:
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Substance Abuse Treatment
D.A Mancuso Counseling Service
D.A. Mancuso Counseling Services
Tamara Delgado
1402 Genesee St
Utica, NY 13502
Phone: 315-735-8913, ext.
Fax: 315-735-8807
Email: dmanc5@aol.com
Program Description: Behavioral Health, Alcohol, Drug Abuse, Psychiatry
Program Eligibility: No criteria
Capacity, this point in time: 150
Annual Capacity:
Population Served: Adult Men;Adult Women;Families with Children;Mental Health Diagnosis;Seniors;Substance Abuse Diagnosis;Youth
Areas Served: Oneida County
Days of Operation:
Hours of Operation:

Housing, Emergency
Women's Emergency Shelter
Emmaus House
Patricia Witt
1215 Kemble St.
Utica, NY
Phone: 315-797-3339, ext.
Fax: 315-793-8346
Email:
Program Description: Emergency Shelter
Program Eligibility: Homeless women and children
Capacity, this point in time: 18
Annual Capacity:
Population Served:
Areas Served: Herkimer County;Madison County;Oneida County
Days of Operation: Friday;Monday;Saturday;Sunday;Thursday;Tuesday;Wednesday
Hours of Operation: Shelter intakes: 8AM to 8PM Jubilee Center for bas

Healthcare
Eyecare
Eyesights
Phone: 315-733-6781, ext.
Fax:
Email:
Program Description: Eye care
Program Eligibility:
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation:
Hours of Operation:

Healthcare
Faxton Hospital
Phone: 315-738-6200, ext.
Fax:
Email:
Program Description:
Program Eligibility:
Capacity, this point in time:
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Population Served:
Areas Served:
Days of Operation:
Hours of Operation:

Food
Mt. Zion's Food Pantry
First Presbyterian Mt. Zion Food Pantry
David Nicolette
1605 Genesee St.
Utica, NY 13501
Phone: 315-732-5111, ext.
Fax: 315-732-5577
Email: dnicolette@msn.com
Program Description: Food.
Program Eligibility: ID Required
Capacity, this point in time:
Annual Capacity:
Population Served: Families with Children
Areas Served: Other
Days of Operation: Thursday;Tuesday
Hours of Operation: 9:30 - 11:30am

Food
Food Pantry
Foothills Rural Community Ministry
Park Ave.
Phone: 315-865-5854, ext.
Fax:
Email:
Program Description: Food Pantry
Program Eligibility:
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation:
Hours of Operation:

Food
Grace Church
Grace Church
Phone: , ext.
Fax:
Email:
Program Description: Bag lunches.
Program Eligibility:
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation: Mon - Friday
Hours of Operation: 3PM - 3:45PM

Food
St. Margaret's Samaritan Center
Grace Church Parish Hall
Phone: , ext.
Fax:
Email:
Program Description:
Program Eligibility:
Capacity, this point in time:
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Clothing
Community Assistance/Emergency Assistance
Great Expectations/Catholic Charities
Fred Madison
832 Union Street
Utica, NY 13501
Phone: 315-735-1724, ext.
Fax: 315-735-2593
Email: thriftshop@ccharity.org
Program Description: Clothes
Program Eligibility: 18 years old (Head of Household) Must show need and provide ID for a all persons in household
Capacity, this point in time: Varies
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation: Friday;Monday;Thursday;Tuesday;Wednesday
Hours of Operation: 9AM - 12:PM 1:30PM - 3:30PM

Food
Food Coalition
Great Expectations/Catholic Charities - Rome
Brenda Web
212 West Liberty Street
Rome NY 13440
Phone: 315-337-8600, ext.
Fax: 315-337-2433
Email:
Program Description: Food
Program Eligibility: 18 years old (Head of Household) Must show need and provide ID for a all persons in household
Capacity, this point in time: Varies
Annual Capacity:
Population Served:
Areas Served:
Days of Operation: MON - FRI
Hours of Operation: 9AM - 12:PM 1:30PM - 3:30PM

Vocational; Other
Disability Program Navigator
Herkimer Working Solutions
Peggy Metot
320 North Prospect Street
Herkimer, NY 13350
Phone: 315-867-1400
Fax: 315-867-1313
Email: pmetot@herkimercounty.org
Program Description: Navigators provide seamless and comprehensive services to persons with disabilities in One-Stop Career Centers. Navigators increase employment and self-sufficiency for Social Security beneficiaries and others with disabilities. Navigators also facilitate access to programs and services and facilitate linkage to the employer community. A Navigator is: A Resource, A Facilitator, A Systems Change Agent, A Relationship Builder
Program Eligibility: individuals with disabilities
Population Served: Youth; Seniors; Adult Women; Adult Men; Families with Children; Mental Health Diagnosis; Substance Abuse Diagnosis; Dual Recovery (Mental Health and Substance Abuse); Domestic Violence Victims; Individuals with Disabilities; Physically Handicapped; HIV/AIDS; Veterans
Areas Served: Herkimer County; Madison County; Oneida County
Days of Operation: Monday-Friday
Hours of Operation: 8AM - 4PM

Housing, Permanent
Highland Court Apartments
Highland Court
Dominick Shaw
Phone: 315-732-1011, ext.
Fax:
Email:
Program Description: A large apartment complex in West Utica on a bus route. Less restrictive- easier to get in for low-income persons.
Program Eligibility:
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served: Utica Area
Days of Operation:
Hours of Operation:

Food
Hope House
Hope House
Lynn Herne
P. O. Box 161
Utica, NY 13501
Phone: 315-793-3723, ext.
Fax: 315-793-0454
Email: Hope4food@juno.com
Program Description: "Drop in Center and Congregate food program, periodic giveaways; Food, Hygiene needs, basic necessities."
Program Eligibility: Anyone who is hungry and can function in a group setting.
Capacity, this point in time: 60 seating limit
Annual Capacity:
Population Served:
Areas Served: Any
Days of Operation: Friday;Monday;Saturday;Sunday;Thursday;Tuesday;Wednesday
Hours of Operation: 11:00AM - 5:00PM 11:00AM - 4:00PM 1:00PM - 5:00PM

Food
Food pantry
House of God
1304 Genesee St.
Utica, NY 13501
Phone: , ext.
Fax:
Email:
Program Description:
Program Eligibility:
Capacity, this point in time:
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Population Served:
Areas Served: Oneida County
Days of Operation:
Hours of Operation:

Housing, Permanent
Mayfield
Housing Visions
Bernice J. Williams
Phone: 315-735-9161, ext.
Fax:
Email:
Program Description:
Program Eligibility:
Capacity, this point in time:
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Hours of Operation:

Vocational Services
Pinnacle Employment Services
Human Technologies Corporation
Joanna Baum
2260 Dwyer Ave
Utica, NY 13501
Phone: 315-724-9891
Fax: 315-724-9896
Email: yvonnes@htcorp.net
Program Description: Provide employment services for individuals with disabilities and other barriers to employment.
Program Eligibility: Qualify for funding through NYS VESID or other funding sources
Capacity, this point in time: Currently 90 on caseloads
Annual Capacity: N/A
Population Served: Youth; Adult Women; Adult Men; Mental Health Diagnosis; Substance Abuse Diagnosis; Dual Recovery (Mental Health and Substance Abuse); Individuals with Disabilities; Physically Handicapped; Other
Areas Served: Herkimer County; Oneida County
Days of Operation: Monday-Friday
Hours of Operation: 8AM - 4PM

Substance Abuse Treatment
Substance Abuse Treatment
Insight House
Donna M. Vitagliano
500 Whitesboro Street
Utica, NY 13502
Phone: 315-724-5168, ext. 266
Fax: 315-724-6582
Email: insight15@juno.com
Program Description: Outpatient Clinic, Day Rehabilitation, Residential and Preventive Services
Program Eligibility: Individuals with a diagnosis of substance abuse or dependence, those impacted by a loved one's substance use and those at risk of developing substance abuse problem
Capacity, this point in time: "48 Residential Component, 60 Day Rehabilitation a
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation: Friday;Monday;Thursday;Tuesday;Wednesday
Hours of Operation: 8:30 - 4:30PM 8:30AM - 8:30PM

Substance Abuse Treatment
Integrated Dual Recovery Program
Integrated Dual Recovery Program - MVPC/MCPIKE ATC
Terry Mielnicki
1400 Noyes at York
Utica, NY 13501
Phone: 315-738-4071, ext.
Fax: 315-738-4432
Email: terrancemielnicki@omh.state.ny.us
Program Description: Inpatient psychiatric treatment. Outpatient psychiatric treatment in Utica, Rome and Herkimer. Dual Recovery Services are part of a comprehensive treatment services available to all consumers with alcohol/substance abuse history.
Program Eligibility: 18 Years old and over. Primary DSM-IV diagnosis of serious persistent mental illness. Resident of MVPC catchments area (Oneida, Herkimer, Fulton, Montgomery or Hamilton County)
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation: Friday;Monday;Thursday;Tuesday;Wednesday
Hours of Operation: 8:00AM - 4:30PM

Housing, Permanent
Intercostal Group of Properties
Bonnie Tuttle
Phone: 315-732-3354, ext.
Fax:
Email:
Program Description:
Program Eligibility:
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served:
Days of Operation:
Hours of Operation:

Housing, Permanent
Permanent Housing
James Barwick Associates
James Barwick
6 Heatherwood Drive
New Hartford, NY 13413
Phone: 315-733-3781, ext.
Fax:
Email:
Program Description: Assisted rental housing for low income seniors in rural communities
Program Eligibility: Age, Income, and disability
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served: Other
Days of Operation:
Hours of Operation:

Housing, Transitional
Johnson Park Apartments
JCTOD Outreach, Inc.
Rev. Maria A. Scates
26 Johnson Park
Utica, NY 13501
Phone: 315-734-9608, ext.
Fax:
Email:
Program Description: Transitional apartments for women with a dual diagnosis and involved with the criminal justice system.
Program Eligibility: Dual diagnosis, On parole or probation.
Capacity, this point in time: 6
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation:
Hours of Operation:

Food
Food Pantry
JCTOD Outreach, Inc.
Rev. Maria A Scates
26 Johnson Park
Utica, NY 13501
Phone: 315-734-9608, ext. 221
Fax: 315-732-6383
Email: JCTODOUTRE@aol.com
Program Description: JCTOD Food Pantry is another branch of JCTOD which offers assistance to needy families around the area. Supplied by the Food Bank of Central NY and donations from community agencies and churches.
Program Eligibility: Residents of the Johnson Park-Corn hill area who fall below the national poverty line.
Capacity, this point in time: Approximately 120-150 Households
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation:
Hours of Operation:

Housing, Emergency
Johnson Park Family Residence (Shelter)
JCTOD Outreach, Inc.
Reverand Scates
1404 West Street
Utica, NY 13502
Phone: (315) 734-9608, ext. 221
Fax:
Email:
Program Description: Room for one, possibly two families (6 beds total). There is a living room, 2 bedrooms and a kitchen to prepare meals (food is provided). Parking is also available if needed.
Program Eligibility: Homeless resident of Oneida County
Capacity, this point in time: 6 beds/1-2 families
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation:
Hours of Operation:

Healthcare
Dental Health Treatment
John Kowalczyk, DDS
Phone: 315-735-6502, ext.
Fax:
Email:
Program Description:
Program Eligibility:
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation: Friday;Monday;Thursday;Tuesday;Wednesday
Hours of Operation: 9:00AM - 11:15AM 1PM - 4:00PM

Case Management
Kids Oneida
Phone: , ext.
Fax:
Email:
Program Description:
Program Eligibility:
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served:
Days of Operation:
Hours of Operation:

Healthcare
Krystol Optical
Phone: , ext.
Fax:
Email:
Program Description:
Program Eligibility: Glasses Only
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served:
Days of Operation:
Hours of Operation:

Vocational Services
Learning Disabilities Association
Learning Disabilities Association
Phone: 315-797-1253, ext.
Fax:
Email:
Program Description:
Program Eligibility:
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation:
Hours of Operation:

Other Services
Legal Aid Services (Evictions, etc.)
Legal Aid
Cindy Domingue-Hendrickson
255 Genesee Street
Utica, NY 13501
Phone: 315-732-2131, ext.
Fax:
Email:
Program Description: Provide legal services to low-income individuals in areas of housing, public benefits, consumer, family matters, education, health and other legal matters.
Program Eligibility:
Capacity, this point in time: No limit
Annual Capacity:
Population Served: Domestic Violence Victims;Dual Recovery (Mental Health and Substance Abuse);HIV/AIDS;Individuals with Disabilities;Mental Health Diagnosis;Physically Handicapped;Substance Abuse Diagnosis
Areas Served: Oneida County
Days of Operation:
Hours of Operation:

Substance Abuse Treatment
Addiction Treatment
McPike Addictions Treatment Center
Phone: 315-738-4400, ext.
Fax:
Email:
Program Description: Substance abuse treatment. Residential dual diagnosis treatment
Program Eligibility:
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation:
Hours of Operation:

Mental Health Services
Mental Health Connections
Mental Health Connections/Human Technologies Corporation
Karen Peruzi
1500 Genesee Street
Utica, NY 13501
Phone: 315-735-9501, ext.
Fax: 315-735-9769
Email: waltm@htcorp.net
Program Description: Mental Health Treatment - Outpatient
Program Eligibility: Male or female over 18 years with a Mental Health problem
Capacity, this point in time: 1000
Annual Capacity:
Population Served:
Areas Served: Herkimer County;Madison County;Oneida County
Days of Operation: Friday;Monday;Thursday;Tuesday;Wednesday
Hours of Operation: 8AM - 8PM 8:00 - 4:30

Peer Support Services
Peer Support Line
Mental Patients Liberation Alliance
Anne Dox
13 Hopper St.
Utica, NY 13501
Phone: 315-738-4031, ext.
Fax: 315-732-5277
Email: aotau@yahoo.org
Program Description: A 24 hour, seven day a week support line staffed by trained volunteers. The purpose of the support line is for people to be able to speak with a peer, someone who has experienced similar situation and may understand what the individual is going through.
Program Eligibility:
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served: Other
Days of Operation:
Hours of Operation: 24/7

Peer Support Services
Alliance Peer Support Center
Mental Patients Liberation Alliance
Anne Dox
13 Hopper Street
Utica, NY 13501
Phone: 315-732-5377, ext.
Fax: 315-732-5625
Email: aotau@yahoo.org
Program Description: Past of present involvement in the mental health/psychiatric system
Program Eligibility: As many as possible
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served: Statewide
Days of Operation: Friday;Monday;Saturday;Sunday;Thursday;Tuesday;Wednesday
Hours of Operation: 10:AM - 5:30PM 12: PM - 4:30PM

Peer Support Services
Alliance Peer Advocacy Service
Mental Patients Liberation Alliance
Diana Parisi
1400 Noyes@York
Utica, NY 13502
Phone: 315-738-4031, ext. 5240
Fax: 315-738-4016
Email: dianaparisi@omh.state.ny.us
Program Description: Mental Patients Liberation Alliance and Peer Advocacy Service is for people living at MVPC. Upon request, the advocates attend admission, treatment plan meetings, forensic and discharge meetings as well as make certain that people's human rights are
Program Eligibility: Presently residing at MVPC and request assistance from advocacy service
Capacity, this point in time: The number of people residing in Wright Building
Annual Capacity: The number of people who have been in Wriight buil
Population Served:
Areas Served:
Days of Operation: Thursday;Tuesday;Wednesday
Hours of Operation: 9:AM - 4PM

Food Pantry
Methodist Church Remsen
Barb Vanpatten
Phone: 315-831-2626, ext.
Fax:
Email:
Program Description: Food pantry for the needy in the community
Program Eligibility:
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served:
Days of Operation:
Hours of Operation:

Other Services
Adolescent Pregnancy Prevention Services Program (APPS)
Mohawk Valley Community Action
Phone: 315-624-0821, ext.
Fax:
Email:
Program Description: Operates within the city of Utica, throughout the 13501 and 13502 zip codes, to provide advocacy, education, information and referrals to youth up to age 21 who are currently teen parents, expecting a baby or at risk of becoming a teen parent.
Program Eligibility:
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served:
Days of Operation:
Hours of Operation: 8:30AM to 4:00PM

Case Management
Street Outreach
Mohawk Valley Community Action
Phone: , ext.
Fax:
Email:
Program Description: Works with youth 10-24 years old in Oneida and Herkimer Counties. A team of 2 workers canvases both counties to develop a relationship and trust with youth on the street and in places where they gather. Services include counseling, referrals, and shelter
Program Eligibility:
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation:
Hours of Operation: 8:30AM to 4:00PM

Other Services
Child Development Center (Griffiss)
Mohawk Valley Community Action
278 Brookley Road
Rome, NY 13441
Phone: 315-334-1372, ext.
Fax: 315-334-1375
Email:
Program Description: To meet the child care need and help children develop fully. Child Care up to 63 children.
Program Eligibility: None. Fee: Sliding Scale.
Capacity, this point in time: 63
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation: Friday;Monday;Thursday;Tuesday;Wednesday
Hours of Operation: 6:30AM - 5:30PM 6:45AM - 5:30PM

Housing, Other
Weatherization Assistance Program
Mohawk Valley Community Action
207 N. James St.
Rome, NY 13440
Phone: 315-339-5640, ext. 237
Fax: 315-339-2981
Email:
Program Description: Assist eligible customers with energy related improvements to their homes with the goal of reducing their monthly utility bill. Modifications and repairs include sidewall and attic insulations. Furnace cleaning and repairs, windows and doors repairs.
Program Eligibility: 60% of State Median Income (Same as HEAP Tier II). Categorical eligibility is provided to; SSI, HEAP, Food Stamp, and Public Assistance recipients.
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation: Friday;Monday;Thursday;Tuesday;Wednesday
Hours of Operation: 8:30AM to 4:00PM

Housing, Transitional
Transitional Living Program (TLP)
Mohawk Valley Community Action
Phone: , ext.
Fax:
Email:
Program Description: Offers residential services for males age 16-21 years through an 8-bed shelter located at Pioneer Fitness Center, Utica. Males from either Oneida or Herkimer counties are eligible. This is a voluntary program and includes counseling and living skills.
Program Eligibility:
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served:
Days of Operation:
Hours of Operation: 8:30AM to 4:00PM

Housing, Other
Family Self Sufficiency Program
Mohawk Valley Community Action
Pat Darling
207 N. James St.
Rome, NY 13440
Phone: 315-866-0030, ext.
Fax:
Email:
Program Description: Provides rental subsidies to qualified customers as well as a strategy to help individual or family obtain economic self-sufficiency. Customers are provided with all of the benefits of Section 8 Rental Assistance.
Program Eligibility: Renters in Herkimer County who show interest and the motivation to participate in FSS. Income must be below 50% of the Area Median Income
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served:
Days of Operation: MON-FRI
Hours of Operation: 8:30AM to 4:00PM

Housing, Emergency
Runaway & Homeless Youth Program
Mohawk Valley Community Action
Robert Gebler
Phone: 315-339-4960, ext.
Fax:
Email:
Program Description: Serves youth up to age 21 in Oneida County who are runaways, homeless, throwaways or at risk. The goal is to reunite youth with their families whenever possible, and to keep youth safe and off the streets.
Program Eligibility: Homeless youth
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation:
Hours of Operation: 8:30AM to 4:00PM

Housing, Emergency
Supplement Homelessness Intervention Program (SHIP)
Mohawk Valley Community Action
Carmen Jadoo
Phone: 315-339-5640, ext. 271
Fax:
Email:
Program Description: Services to resolve conflicts between landlord and tenant, legal services to prevent eviction, activities which educate households on tenants’ rights and responsibilities. Has flexible "wrap-around" dollars for back rent, car repair, odds and ends.
Program Eligibility: Less than 200% of federal poverty guidelines: in receipt of or eligible for TANF
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served: Herkimer County;Oneida County
Days of Operation:
Hours of Operation: 8:30AM to 4:00PM

Housing, Other
Office for the Aging Weatherization Referral and Packaging Program (OFA WRAP)
Mohawk Valley Community Action
Denise Shaw
207 N. James St.
Rome, NY 13440
Phone: 315-339-5640, ext. 280
Fax:
Email:
Program Description: Designed to assist income eligible homeowners with minor repairs to their home as provider of Last Resort Funding. Small projects with an average cost of around $500 will be considered. Stair and railing repairs, minor plumbing, minor electrical etc"
Program Eligibility: Homeowners must be over 60 years old and own their home. Houses and mobile homes are eligible. Rental properties are eligible as long as their owner resides there and the work is to be done on their apartment.
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served:
Days of Operation: MON-FRI
Hours of Operation: 8:30AM to 4:00PM

Housing, Other
Rental Assistance Program
Mohawk Valley Community Action
Marc Shepherd
207 N. James St.
Rome, NY 13440
Phone: 315-339-5640, ext. 283/284
Fax:
Email:
Program Description: Provide a rental subsidy for income eligible customers. Assistance provides customer with a safe and sanitary environment through the apartment inspection process. Landlords must correct HQS deficiencies in order to maintain lease contract.
Program Eligibility: Must be at below 50% of the Area Median Income
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served:
Days of Operation: MON-FRI
Hours of Operation: 8:30AM to 4:00PM

Housing, Emergency
Emergency Food and Shelter Program
Mohawk Valley Community Action
Resource Specialist
Phone: 315-339-5640, ext.
Fax: 315-339-2981
Email:
Program Description: Housing and utility emergencies, one-time rent/mortgage and utility assistance of areas after local resources explored. Payments must be in arrears for rent/mortgage assistance. Applicant is being evicted or moving from a temporary living situation.
Program Eligibility: Low-income, Must have an emergency not self-imposed.
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served: Herkimer County;Oneida County
Days of Operation: Friday;Monday;Thursday;Tuesday;Wednesday
Hours of Operation: 8:30AM to 4:00PM

Housing, Other
Family Unification Program
Mohawk Valley Community Action
Betty Sutton
207 N. James St.
Rome, NY 13440
Phone: 315-339-5640, ext. 284
Fax:
Email:
Program Description: Provides rental subsidies to customers. The target population is families facing separation of their children from the household due to lack of adequate housing. Customers provided with benefits of Section 8 Rental Assistance.
Program Eligibility: Renters in Oneida County who are referred by the Oneida County Department of Social Services and lack adequate housing that may cause the separation of children from the household
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served:
Days of Operation: MON-FRI
Hours of Operation: 8:30AM to 4:00PM

Healthcare
Family Health Plus/Child Health Plus
Mohawk Valley Community Action
Linda Wilkinson
207 N. James St.
Rome, NY 13440
Phone: 315-339-5640, ext.
Fax: 315-339-2981
Email:
Program Description: Facilitated Enrollment for health insurance program
Program Eligibility:
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation:
Hours of Operation:

Mental Health Services
Mohawk Valley Psychiatric Center
Phone: 315-797-6800, ext.
Fax:
Email:
Program Description: Mental Health Treatment - Inpatient Dual Recovery and psychiatric services offered
Program Eligibility: No direct entry, must be referred from other hospital
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation:
Hours of Operation:

Case Management
ICM/SCM/ACT Team
Mohawk Valley Psychiatric Center
Joan Ganeles
Phone: 315-797-6800, ext.
Fax:
Email:
Program Description: Case Management Services
Program Eligibility:
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation:
Hours of Operation:

Housing, Transitional
State Operated Community Residence (SOCR)
Mohawk Valley Psychiatric Center
Sandy Hines
Phone: 315-768-4710, ext.
Fax:
Email:
Program Description: Highly structured transitional home with stay of less than one year, handicap/non-handicap accessibility, 24 hr supervision
Program Eligibility: Chronically Ill
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation:
Hours of Operation:

Other Services
Refugee Resettlement Services
Mohawk Valley Refugee Center
Peter Vogelaar
309 Genesee Street
Park Avenue Entrance
Utica, NY 13501
Phone: 315-738-1083, ext.
Fax: 315-738-1168
Email:
Program Description: Case Management Services
Program Eligibility: Refugees
Capacity, this point in time: Variable
Annual Capacity:
Population Served:
Areas Served: Utica Area
Days of Operation:
Hours of Operation:

Substance Abuse Treatment
Narcotics Anonymous
Phone: 315-853-4413, ext.
Fax:
Email:
Program Description:
Program Eligibility:
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation:
Hours of Operation:

Case Management
MH Supportive Case Management
Neighborhood Center
Melissa Carey
612 Elizabeth Street
Utica, NY 13501
Phone: 315-735-7571, ext.
Fax: 315-732-3737
Email: melissac@neighborhoodcts.org
Program Description: Supportive Case Management
Program Eligibility: Diagnosis of severe mental illness.
Capacity, this point in time:
Annual Capacity:
Population Served: Adult Men;Adult Women
Areas Served: Oneida County
Days of Operation:
Hours of Operation:

Peer Support Services
Club Tempo
Neighborhood Center
Lisa Volo
15-17 Hopper Street
Utica, NY 13501
Phone: 315-797-7573, ext. 2683
Fax: 315-733-5412
Email: LisaV@neighborhoodctr.org
Program Description: Tempo is a psychological club that provides a safe, comfortable and supportive environment where adults diagnosed with mental illness can socialize and participate with peers.
Program Eligibility: Program offers vocational and educational supports and services as a foundation for skill building. Adults 18 and above diagnosed with mental illness
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served:
Days of Operation: Friday;Monday;Saturday;Thursday;Tuesday;Wednesday
Hours of Operation: 10AM - 6PM 10AM - 8PM 12PM - 8PM

Housing, Transitional
Transitional Housing Program
New Horizons
Jessica Green
Phone: 315-732-7032, ext.
Fax:
Email:
Program Description: Transitional housing for young females
Program Eligibility: Women age 16 to 24
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation:
Hours of Operation:

VESID
NYS Education Department
Michelle Barlow
207 Genesee Street
Utica, NY 13501
Phone: 315-793-2536.
Fax: 315-793-2724
Email: mbarlow@mail.nysed.gov
Program Description: VESID, an office of the New York State Education Department, each year offers thousands of New Yorkers who have a disability an opportunity to become independent through education, training and employment. We provide vocational rehabilitation services to eligible individuals to prepare them for suitable jobs. These jobs might be in the competitive workforce, in self-owned businesses, in supported employment on employer sites, or in sheltered workshops. We can also help people with disabilities who are having difficulty keeping their jobs. http://www.vesid.nysed.gov/do/handbook.htm
Program Eligibility: If I have a disability, can I automatically receive services? No, VESID is not an entitlement program. In order to receive services, you must be determined eligible. This requires that you provide VESID with documentation about all of the following: that you have a medically diagnosed physical, developmental, or emotional disability; that your condition(s) creates significant impediments to your ability to work; that there is a reasonable expectation that VESID services will enable you to work; and VESID services are required to enable you to become employed. Whether or not you receive benefits (SSI or SSDI), you may still be eligible to receive services. NOTE: Individuals who are legally blind are served by a separate agency, the New York State Commission for the Blind and Visually Impaired.
Capacity, this point in time: no limit
Annual Capacity: no limit
Population Served: Seniors;Adult Women;Adult Men;Mental Health Diagnosis;Substance Abuse Diagnosis;Dual Recovery (Mental Health and Substance Abuse);Individuals with Disabilities;Physically Handicapped;HIV/AIDS
Areas Served: Herkimer County;Madison County;Oneida County;Other
Days of Operation: Monday, Tuesday, Wednesday, Thursday, Friday
Hours of Operation: 8:30-5:00

Case Management
Health Care for Homeless Program
Office of Veteran's Affairs
John Sotherdan
Donald Mitchell Clinic
125 Brookely
Rome, NY 13440
Phone: 315-334-7124, ext.
Fax: 315-334-7171
Email: JOHN.SOETHERDEN@MED.VA.GOV
Program Description: Case Management Services
Program Eligibility:
Capacity, this point in time:
Annual Capacity:
Population Served: Adult Men;Adult Women;Families with Children
Areas Served: Herkimer County;Oneida County;Rome Area;Utica Area
Days of Operation: MON - FRIDAY
Hours of Operation: 8:00AM - 4:30PM

Mental Health Services
Oneida County Correctional Facility-Mental Health Program
Kathy Budlong
Phone: 315-223-6971, ext.
Fax:
Email:
Program Description:
Program Eligibility:
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation:
Hours of Operation:

Healthcare
Oneida County Department of Health
520 Seneca St.
Utica, NY 13502
Phone: 315-798-6400, ext.
Fax: 315-266-6138
Email: efaisst@co.oneida.ny.us
Program Description:
Program Eligibility:
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served: Oneida County
Days of Operation:
Hours of Operation:

Healthcare
Special Children's Services
Oneida County Department of Health
Phone: 315-798-5249, ext.
Fax: 315-731-3491
Email:
Program Description: EIP(Early Intervention Program). Services for infants and toddler's birth to 3 year of age, who have development delay or disabilities may be eligible for the Early Intervention Program. PHCP(Physically Handicapped Children's Program)"
Program Eligibility: Appointments made by professional referral only. PHCP accepts children from birth to age 21.
Capacity, this point in time:
Annual Capacity:
Population Served:
Areas Served:
Days of Operation: MON - FRI
Hours of Operation: 8:30AM - 4:30PM

Utilities, Heat Assistance
Home Energy Assistance Program (HEAP) and Emergency HEAP
Oneida County Department of Social Services
800 Charlotte St. Utica
228 West Dominick St. Rome
Phone: Utica-798-5559 Rome-338-0240, ext.
Fax:
Email:
Program Description: Regular "HEAP" provides a one time each year payment (up to $400) to assist low income households with the cost of heating (using any fuel). Additional "Emergency HEAP" is avail once a year if a disconnect notice has been received.
Program Eligibility: Residents of Utica and Rome
Capacity, this point in time: Serves as many as program $$ allow-varies by budge
Annual Capacity:
Population Served:
Areas Served:
Days of Operation: Monday-Friday
Hours of Operation: 8:30-4:30

Housing, Emergency
Food stamps/emergency food stamps
Oneida County Department of Social Services
800 Park Ave.
Utica, NY 13501
Phone: 315-798-5937, ext.
Fax:
Email:
Program Description: Provides card/voucher that can be used to purchase food.
Program Eligibility: The food stamp income eligibility limits enable families earning up to 130 percent of the poverty level to qualify for the program, and there is no time limit for receipt of benefits for families with children.
Capacity, this point in time: No limit on how many can be served.
Annual Capacity:
Population Served:
Areas Served:
Days of Operation: Friday;Monday;Thursday;Tuesday;Wednesday
Hours of Operation: 8:30-4:30

Case Management
Case Management Services
Oneida County Department of Social Services Adult Protection
Ralph Witt
665 Bleecker Street
Utica, NY 13501
Phone: 315-798-9343, ext.
Fax:
Email:
Program Description: Individuals must have a physical or mental impairment. No one willing and able to assist and a deprivation factor.
Program Eligibility: Serves people from 18 year or older.
Capacity, this point in time:
Annual Capacity:
Population Served: Adult Men;Adult Women;Domestic Violence Victims;Dual Recovery (Mental Health and Substance Abuse);Individuals with Disabilities;Mental Health Diagnosis;Physically Handicapped;Seniors;Substance Abuse Diagnosis
Areas Served: Oneida County
Days of Operation:
Hours of Operation:

Housing, Emergency
DSS Housing Unit: Emergency help with a housing crisis
Oneida County Dept of Social Services
800 Park Ave.
Utica, NY 13501
Phone: (315) 798-3662, ext.
Fax:
Email:
Program Description: Provides current Public Assistance recipients with information and referral on housing issues, acts as a liason with area landlords."
Program Eligibility: Public Assistance recipient in Oneida County
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Days of Operation: Monday-Friday
Hours of Operation: 8:30-4:30

Housing, Emergency
DSS Emergency and Temporary Assistance
Oneida County Dept of Social Services
800 Park Ave., Utica, NY 13501
228 West Dominick Street, Rome, NY 13340
Phone: , ext.
Fax:
Email:
Program Description: Provides Oneida County residents with assistance with a housing or utility shut-off crisis- including motel vouchers, utility payments, moving truck rental (within program guidelines).
Program Eligibility: Oneida County resident. Do not have to be on PA-can even qualify if working.
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Days of Operation: Monday-Friday
Hours of Operation: 8:30-4:30

Healthcare
Maternal Child Health
Oneida County Health Department
520 Seneca Street
Utica, NY 13502
Phone: 315-798-5906, ext.
Fax: 315-798-5022
Email:
Program Description: Services: Health guidance regarding growth and development. Nutritional Counseling. Monitoring throughout pregnancy. Guidance regarding labor and delivery. Postpartum assessment and teaching. Breast feeding and support. Guidance regarding infant.
Program Eligibility: Pregnant and Post Partum and their infants are eligible to receive home visits by Public Health Nurses. Children up to the age of 18yrs
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Healthcare
Communicable Disease Follow-up
Oneida County Health Department
Phone: 315-731-3465, ext.
Fax: 315-798-2055
Email:
Program Description: Communicable disease follow-up involves the epidemiological investigation of reportable communicable diseases for determination of source and/or prevention of further spread of disease.
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Healthcare
Lead Poisoning Prevention Program
Oneida County Health Department
Phone: 315-798-5250, ext.
Fax: 315-798-6486
Email:
Program Description: Lead program provides nursing and environmental services to children with elevated lead levels ages birth to 6 years. Services offered include In home and assessment services, referral to other services, community outreach, technical referral services.
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Healthcare
Immunization Clinic
Oneida County Health Department
Oneida County Health Department
406 Elizabeth Street
Utica, NY 13501
Phone: 315-798-5747, ext.
Fax: 315-798-1057
Email:
Program Description:
Program Eligibility: "Evening clinic held first Tuesday every month from 4:30PM - 6:00PM, March to December"
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Days of Operation: MON, TH WED
Hours of Operation: 1:00PM - 3:30PM 9:00AM - 11:00AM

Healthcare
Health Education Services
Oneida County Health Department
Phone: 315-798-5248, ext.
Fax: 315-798-5022
Email:
Program Description: "Commercial presentations, interagency programs, individual consultations, implementation of grant programs, distribution of printed materials, liaison with media and local newspapers, public presentations, group sessions, in service training programs"
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Healthcare
Healthy Families Oneida County
Oneida County Health Department
Phone: 315-793-6416, ext.
Fax: 315-798-2055
Email:
Program Description: Helps families meet the challenges of parenting. The FAW provides information about pregnancy and parenting. Support positive parent-child interactions, provide parenting information, helps families identify strengths and needs and work toward set goals
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Healthcare
Child Care Health Consultants
Oneida County Health Department
Phone: 315-798-5290, ext.
Fax: 315-798-5022
Email:
Program Description: "Services include annual review of immunization records, dental health and nutrition programs, infection control programs, lead tracking programs, bereavement, health and safety related training"
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Healthcare
Maternity Obstetrical Medicaid Services "MOMS"
Oneida County Health Department
Phone: 315-798-5826, ext.
Fax: 315-798-5022
Email:
Program Description: "There is no direct cost to the families. Services include health education, nutrition education, health risk assessment, Certified HIV counseling, Access to Medicaid for pregnant women, financial assistance for childbirth classes, referrals to WIC"
Program Eligibility: MOMS is available to pregnant women of any age whose gross income is at or below 185% of the federal poverty level and who are receiving prenatal care in Oneida County.
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Healthcare
Immunization Clinic - Rome
Oneida County Health Department
228 On the Mall
Rome, NY 13440
Phone: , ext.
Fax:
Email:
Program Description:
Program Eligibility: Evening clinic held first Tuesday every month from 4:30PM - 6:00PM, March to December
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Days of Operation: MON
Hours of Operation: 1:00PM - 3:00PM

Healthcare
Community Health Worker Program
Oneida County Health Department
Phone: 315-798-5836, ext.
Fax: 315-798-5022
Email:
Program Description: The CHWP program assist families to understand more about their pregnancy, obtain primary medical care, set and keep appointments, improve parenting skills, continue of complete education, budget, obtain childcare and housing. Services provided are free.
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Healthcare
WIC Program
Oneida County Health Department
1506 Whitesboro Street
Utica, NY 13502
Phone: 315-798-5066, ext.
Fax: 315-732-0518
Email:
Program Description: WIC provides free, healthy foods for pregnant or breastfeeding women and for children under age 5. WIC provides some of the foods you and your children need every day for good health. The foods you can get from WIC are: Cereal, milk, cheese, eggs,
Program Eligibility: Pregnant mothers or breastfeeding mothers
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Areas Served: Oneida County
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Healthcare
Environmental Health
Oneida County Health Department
Phone: 315-798-5064, ext.
Fax: 315-798-6486
Email:
Program Description: Private sewage systems, private/public water supply, public mass gathering, realty subdivisions, smoking code enforcements, indoor air quality, emergency response, chemical emergencies, west Nile virus, children's camp, hotels and motels,etc.
Program Eligibility: Fees varies with program type
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Healthcare
Education & Transportation of Handicapped Children
Oneida County Health Department
Phone: 315-798-5277, ext.
Fax: 315-731-3491
Email:
Program Description: Children, 3-5 years of age, with suspected developmental delays or disabilities who reside in Oneida County are eligible.
Program Eligibility: "Referrals should be made to the chairperson of the Committee on Pre-School Education in each school district to arrange for evaluation, determination of eligibility, and service provision"
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Days of Operation: MON - FRI
Hours of Operation: 8:00AM - 4:00PM

Case Management
Case Management Services
Oneida County Office for the Aging
520 Seneca St.
Utica, NY 13501
Phone: 315-793-6053, ext.
Fax: 315-797-6458
Email: mfox@co.oneida.ny.us
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Case Management
Legal Outreach Worker/Paralegal
Oneida County Office for the Aging
Melissa Fox
520 Senecca St.
U tica, NY 13502
Phone: 315-793-6053, ext.
Fax:
Email:
Program Description: Legal Assistance
Program Eligibility: Seniors or Disabled individuals (ANY AGE)
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Population Served: Domestic Violence Victims;Dual Recovery (Mental Health and Substance Abuse);Individuals with Disabilities;Mental Health Diagnosis;Physically Handicapped;Seniors;Substance Abuse Diagnosis
Areas Served: Oneida County
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Vocational Services
Probation Employment Program
Oneida County Probation Department
Phone: , ext.
Fax:
Email:
Program Description: This effort helps youth 14-21 who have come to the attention of the justice system. Services include individualized, pre-employment skills training, subsidized work experience and follow-up retention counseling
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Areas Served: Oneida County
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Vocational Services
Transition Program
Oneida County Workforce Development Program
Phone: 315-798-5908, ext.
Fax:
Email:
Program Description: Through this effort, incarcerated youth aged 16-21 are linked with community, educational employment opportunities when they are released from jail. They receive skills training, counseling and other support services as necessary.
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Areas Served: Oneida County
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Vocational Services
Junior Green Team
Oneida County Workforce Development Program
Phone: , ext.
Fax:
Email:
Program Description: Youth who are no longer in school can receive a GED and work skills through this program in which they work with local employers in environmental occupations and perform community service projects
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Areas Served: Oneida County
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Vocational Services
One Stop Career Center - Rome
Oneida County Workforce Development Program
Phone: 315-337-7300, ext.
Fax:
Email:
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Areas Served: Oneida County
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Vocational Services
One Stop Career Center - Utica
Oneida County Workforce Development Program
Phone: 315-793-2229, ext.
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Case Management
Runaway and Homeless Youth Service Coordinator
Oneida County Youth Bureau
Barb Gibbs
800 Park Ave
Utica, NY 13501
Phone: 315-798-5670, ext.
Fax: 315-798-6438
Email: begibbs@co.oneida.ny.us
Program Description: The YB via the RHY Service Coordinator allocates state Runaway and Homeless Youth Act funding to agencies and coordinates their provision of services. YB also acts in an I&R capacity
Program Eligibility: Services provided by .RHY Program at MVCAA, Inc. (Crisis intervention up to 30days housing in host homes)
Capacity, this point in time:
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Population Served: Youth
Areas Served: Oneida County
Days of Operation: Friday;Monday;Thursday;Tuesday;Wednesday
Hours of Operation: 8:30AM - 4:30PM

Healthcare
Poison Control Center for Central New York
Phone: 800-252-5655, ext.
Fax:
Email:
Program Description: Information Regarding Interaction of Substances and medications
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Areas Served: Oneida County
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Housing, Permanent
Apartment Listings
Rent Smart
Phone: 315-797-6631, ext.
Fax:
Email:
Program Description:
Program Eligibility: $25 fee
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Areas Served: Oneida County
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Food
Food Service
Rescue Mission
201 Rutger Street
Utica, NY 13501
Phone: 315-735-2561, ext.
Fax:
Email:
Program Description: Provides 3 meals a day for Mission residents. Through the Culinary Apprenticeship Program, students combine college classes and hands-on apprenticing to become chefs. Upon graduation, they are eligible to take the American Culinary Federation Cert.
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Areas Served: Oneida County
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Housing, Transitional
Transitional Housing
Rescue Mission
Landing & Rutger Street
Phone: 315-732-0884, ext.
Fax: 315-793-8211
Email:
Program Description: Provides graduates of the Residential Program who are either working or attending classes with single room occupancies, affordable accommodations in a safe, supportive drug and alcohol free environment
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Areas Served: Oneida County
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Other Services
Representative-Payee
Rescue Mission
212 Rutger Street
Phone: 315-732-8799, ext.
Fax: 315-735-4626
Email:
Program Description: Assists individuals who are unable to manage their own finances. Case managers provide account advocacy to ensure that program participants have food, clothing and housing.
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Areas Served: Oneida County
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Housing, Emergency
Emergency Shelter-Adult Men
Rescue Mission
Marty Lanigan
205 Rutger Street
Utica, NY 13501
Phone: 315-735-1645, ext. 150
Fax: 315-793-8211
Email: mail@uticamission.org
Program Description: Temporary Housing for Homeless Individuals. 18-bed emergency shelter for homeless men. Supportive guidance, meals and clothing are provided.
Program Eligibility: Adults males, cannot be intoxicated
Capacity, this point in time: 18 (Overflow capacity to 28)
Annual Capacity:
Population Served: Adult Men
Areas Served: Herkimer County;Madison County;Oneida County
Days of Operation: 365 days
Hours of Operation: 24 hours(Sleeping area closed M-F 8:AM - 4PM)

Housing, Transitional
Enriched Living Center
Rescue Mission
John Leonardo
901 Park Avenue
Utica, NY 13501
Phone: 315-735-1645, ext. 120
Fax: 315-724-2589
Email: mail@uticamission.org
Program Description: Enriched single room occupancy, improve lives and promote better-informed decision-making abilities, long term facility, handicap accessible, 24 hr supervision
Program Eligibility: Adult male or female with chronic psychiatric illness, must be referred into the program
Capacity, this point in time: 52
Annual Capacity: 65
Population Served: Adult Men;Adult Women;Mental Health Diagnosis
Areas Served: Herkimer County;Madison County;Oneida County
Days of Operation: Friday;Monday;Saturday;Sunday;Thursday;Tuesday;Wednesday
Hours of Operation: 24 hours

Substance Abuse Treatment
Addictions Crisis Center (ACC)
Rescue Mission
Denise Spagnola
210 Lansing Street
Utica, NY 13501
Phone: 315-735-1116, ext.
Fax: 315-732-4783
Email: acc@uticamission.org
Program Description: Medically-monitored withdrawal. 25 Beds from Primary and Extended Care for Intoxicated Individuals
Program Eligibility: "Adult male or female, may be intoxicated at time of admission"
Capacity, this point in time: 25
Annual Capacity: 1000
Population Served:
Areas Served: Herkimer County;Madison County;Oneida County
Days of Operation: Friday;Monday;Saturday;Sunday;Thursday;Tuesday;Wednesday
Hours of Operation: 24 hours

Case Management
Independent Living Center
Resource Center for Independent Living (RCIL)
Kate Falcon
409 Columbia Street
Utica, NY 13502
Phone: 315-797-4642, ext. 228
Fax: 315-797-4747
Email: Kate.falcon@rcil.com
Program Description: Case Management Services. Advocacy with VESID and CBVH
Program Eligibility: Permanent disability - 16+
Capacity, this point in time:
Annual Capacity: 2 person staff- no wait
Population Served: Domestic Violence Victims;Dual Recovery (Mental Health and Substance Abuse);Individuals with Disabilities;Mental Health Diagnosis;Physically Handicapped;Substance Abuse Diagnosis
Areas Served: Herkimer County;Madison County;Oneida County
Days of Operation:
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Housing, Permanent
Municipal housing
Rome Housing Authority
Pam Palinski
Phone: 315-337-1090, ext.
Fax:
Email:
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Areas Served: Oneida County
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Healthcare
Rome Memorial Hospital
Phone: 315-338-7000, ext.
Fax:
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Areas Served: Oneida County
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Healthcare
Health Care for Homeless Veterans Program
Rome VA Clinic
John Sotherden
Phone: 315-334-7100, ext. 57330
Fax:
Email: JohnSotherden@med.va.gov
Program Description: Links eligible Vets with behavioral and medical care using federal dollars (no DSS-PA-MA qualification necessary). Includes 45 day MICA residential program, and 8-10 week residential PTSD program, health care at the Rome Clinic. Clothing for adult males.
Program Eligibility: Vet before 1980. Post 1980 vets must have had two full years of active duty.
Capacity, this point in time:
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Population Served: Veterans
Areas Served: Oneida County
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Food
Salvation Army
Salvation Army - Utica
14 Clinton Place
Utica, NY 13501
Phone: 315-724-8736, ext.
Fax:
Email:
Program Description: Hot lunches.
Program Eligibility: ID required
Capacity, this point in time:
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Areas Served: Oneida County
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Food
Food Coalition - food pantry
Salvation Army - Utica
Delores Washington
14 Clinton Place
Utica, NY 13501
Phone: 315-724-8736, ext. 23
Fax: 315-733-7881
Email:
Program Description: Pantry- anybody having difficulty
Program Eligibility: All in need
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Food
Salvation Army
Salvation Army - Rome
Captain Foster
410 W Dominick St
Rome, NY 13440
Phone: 315-336-4260, ext.
Fax: 315-336-3138
Email:
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Mental Health Services
Counseling
Samaritan Counseling Center
Phone: 315-724-5173, ext.
Fax:
Email:
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Areas Served: Oneida County
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Healthcare
Dental Health Treatment
Sitrin Dental
Carol Trzepacz
2050 Tilden Avenue
New Hartford, NY 13413
Phone: 315-797-8000, ext. 436
Fax: 315-624-6429
Email: Ctrzepacz@sitrin.com
Program Description: Dentistry and Dental Hygiene
Program Eligibility: May only have Medicaid **
Capacity, this point in time:
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Population Served:
Areas Served: Oneida County
Days of Operation: Friday;Monday;Saturday;Thursday;Tuesday;Wednesday
Hours of Operation: 8:30AM - 4:30PM 8:30AM - 8:00PM 8:00AM - 4:00PM

Food
Food Pantry
St. Anne's Barneveld
Pat Clark
Phone: 315-896-6708, ext.
Fax:
Email:
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Healthcare
Outpatient Healthcare
St. Elizabeth Family Center
Denys Meade
120 Hobart St
Utica, NY 13501
Phone: 315-734-3562, ext.
Fax: 315-734-3565
Email:
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Areas Served: Oneida County
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Mental Health Services
Inpatient psychiatric
St. Elizabeth Psychiatric Unit
Kim Leitz
Phone: 315-798-8186, ext.
Fax:
Email:
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Areas Served: Oneida County
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Healthcare
St. Elizabeth's Family Medical Center
Ruth Concpetion
140 Hobart Street
Phone: 315-798-1149, ext.
Fax: 315-798-3565
Email:
Program Description: Primary Care and HIV/AIDS Clinic
Program Eligibility:
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Population Served:
Areas Served: Oneida Cou