Here are some of the policies and procedures that the HMO Workforce Development Board follows to deliver services.

Employee Handbook

Oneida County Workforce System Social Services Release Form

Policy #16-04: HMO Records Retention
Policy #17-01: HMO WIOA Youth Work Experience
Policy # 17-02: HMO WIOA Youth “Requires Additional Assistance”
Policy # 17-03: HMO WIOA Supportive Services
Policy # 17-04: HMO On the Job Training (OJT) Policies and Procedures
Policy # 18-01.2: Eligible Training Provider List
Policy # 18-02: Adult/Dislocated Worker Follow-up Services
Policy # 18-03: WIA/WIOA Funds Monitoring Policies
Policy # 18-04: Follow-Up Services for Youth
Policy # 18-06A: Grievance Procedure
Policy # 18-06B: Grievance Officers-Filled
Policy #18-07: Securing & Protecting Personally Identifiable Information (PII) and Personal, Private and Sensitive Information (PPSI)
Policy #18-08: HMO Individual Training Account (ITA) Policies and Procedures
Policy #18-11: WIOA Equal Opportunity and Nondiscrimination Policy and Complaint Processing Procedures
Policy #19-01: Priority of Service
Policy #20-01: HMO Youth Incentive
Policy #20-02: Adult/DW Initial Assessment
Policy #20-03: Incident Reporting or Reporting Instances of Suspected Fraud, Program Abuse, and Criminal Conduct
Policy #20-04: Self-Sufficiency/Low Income
Policy #20-05: Functional Alignment
Policy #20-06: Handling Disruptive Customers
Policy #20-07 Adult/DW Individual Employment Plans/Training Plans