Graphic Designer Wanted

Wilcor International is looking for a Graphic Designer for their Custom department.

NY1358215

Custom Department Artist.

One full time position and one part time position with Wilcor International in Frankfort, NY.

Position Summary: Responsible for communicating with customer regarding products and processing custom orders ensuring requested customer graphics are adhered to. Responsible for designing art work for company products.

Responsibilities:

  • Answer incoming calls and emails and respond to inquiries regarding customer products including processing new orders.
  • Send quotes and proofs of customized products to customers for approval and process resulting orders.
  • Assist customers with claims regarding damaged or missing items.
  • Design new art work for company stock art binder.
  • Use spreadsheet software to maintain status of each customer order.
  • Communicate with suppliers regarding customer orders, new customer products, general customer issues and pricing validation.
  • Collaborate with other departments and department leaders to create innovative designs for new Company products.
  • Perform other order processing functions as assigned.

Experience Skills and Abilities:

  • Prior creative and graphic arts experience strongly desired.
  • Basic personal computer skills that include the ability to send and receive email messages and post information to a database of spreadsheet.
  • Must have strong keyboarding and data entry skills. Must have strong work ethic and attention to detail.
  • Self Motivated with the ability to multi-task.
  • Strong attention to detail and proofreading ability.
  • Superior interpersonal communication and phone skills a must.
  • Must work well under pressure.

Education and Knowledge:

  • High School diploma with 1-3 years of data processing and /or customer service experience is required. An advanced degree in a related field is desired.
  • Must demonstrate exceptional organizational skills.
  • Working knowledge of Adobe Acrobat, Illustrator, Photo Shop, Microsoft Outlook, Express, Word and Excel strongly preferred.

Candidates should email a resume to customorders@wilcor.net .