Senior Teller Needed in Vernon

DE6403415

Senior Teller 1 – Vernon Branch (Job ID: 1341)
Hours/Week: 37.5 hours Location: US:NY:Vernon

Summary:
A Senior Teller 1 monitors branch service operations by training/assisting less experienced tellers, creating schedules, managing the vault and branch cash levels, and preparing required regulatory report in a small or medium sized branch. This position will continue to provide transactions on the service line.
Ideal candidate with a minimum four (4) years teller experience is normally required.

Education and Training:Education and Training:
High School Diploma or GED
Internal product knowledge with seminar attendance

Skills:

  • Accurate and proficient math skills
  • Proven interpersonal and communication abilities
  • Excellent customer service skills
  • Problem solving capability
  • Thorough knowledge of Bank products
  • PC proficiency
  • Demonstrated leadership skills

Responsibilities:

  • Provide assistance to customers using quality service standards
  • Look and listen for potential sales opportunities while conducting daily customer transactions
  • Observe and act on opportunities to create appointments for Sales Representatives, Financial Service Representatives, and Lenders
  • Research customer accounts, send prospecting letters, and follow up with customers by telephone
  • Promote specific bank products when applicable
  • Oversee tellers during daily branch service operations in a small to medium-sized branch to ensure good customer service and adherence to bank procedures
  • Train, guide and assist other tellers
  • Balance branch cash and monitor levels, order currency from or ship to the Federal Reserve when necessary
  • Prepare required regulatory and internal reports such as branch cash, teller proof, cash items, over/short and wash account
  • Maintain control and audit bank drafts, food stamps, traveler’s checks, cashier’s checks, etc.
  • Routinely perform transactions on service line
  • Maintain knowledge of daily Automated Teller Machine (ATM) balancing and maintenance if applicable
  • May perform the duties of a Customer Service Representative when needed
  • Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion
  • Perform other related duties as assigned or directed

Interested candidates to apply online at https://css-communitybank-prd.inforcloudsuite.com/hcm/CandidateSelfService/controller.servlet?dataarea=hcm&context.session.key.JobBoard=EXTERNAL&context.session.key.HROrganization=1#