Some of our HMO Working solution offices have begun to reopen and offer in person assistance. we also are still continuing to serve our customers and job seekers in a virtual setting due to the COVID-19 Pandemic. Please see the office updates below:
The Herkimer County Working Solutions office is now open to the public by appointment only for the purpose of job searching using the resource room computers or for one on one assistance with staff. They will also continue to work virtually with anyone that prefers that. Everyone who comes to the office in person is mandated to wear a mask unless there is a medical exemption. You can call (315) 867-1400 to find out more information or to schedule an appointment.
The Madison County Working Solutions off is open by appointment only. Everyone who comes to the office in person is mandated to wear a mask unless there is a medical exemption. Anyone interested in meeting with a County Career Counselor or using the Resource Room equipment, can call (315) 363-2400 to schedule an appointment. They are also still offering virtual services.
The Utica office is still closed but will continue to utilize virtual services.
The Rome office is still closed but will continue to utilize virtual services.
For virtual services:
Our staff of professionals are ready to help with:
- Job search assistance
- Resume help
- Interviewing tips
- Filing for UI
- Registering customers
- Timely information (like Covid-19)
- Recruitment info
- Online training opportunities
To request virtual services, click on the county where your American Job Center is located below:
Once you submit a request to the appropriate county, you will be contacted by an advisor within 1-2 business days. You may be asked to complete the forms below in order to provide our staff with the information that is needed to best assist you. These forms can be easily downloaded, completed and saved on your computer for the purpose of emailing that staff member