Working Solutions Offices are now open by appointment in Herkimer, Madison, Rome and Utica. To make an appointment, please call the main office. Phone numbers for each Working Solutions location are listed below.

Herkimer: (315) 867-1400
Madison: (315) 363-2400
Rome: (315) 339-0046
Utica: (315) 207-6951
For virtual services:

Our staff of professionals are ready to help with:

  • Job search assistance
  • Resume help
  • Interviewing tips
  • Filing for UI
  • Registering customers
  • Timely information (like Covid-19)
  • Recruitment info
  • Online training opportunities

If you’d like to request virtual services, please contact your appropriate center by phone.

Additionally, for virtual services you may be asked to complete the forms below in order to provide our staff with the information that is needed to best assist you. These forms can be easily downloaded, completed and saved on your computer for the purpose of emailing that staff member

Career Center Customer Registration Form

Career Center Supplemental Questionnaire

Equal Opportunity Form

Job Matching Skills Form