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What we do

WIBs are part of the Public Workforce System, a network of federal, state, and local offices that support economic expansion and develop the talent of the nation’s workforce.

State and local WDBs serve as connectors between the U.S. Department of Labor and more than 2,500 local American Job Centers that deliver services to workers and employers. The WDBs’ role is to develop regional strategic plans and set funding priorities for their area.

Think of your local WDB as your link to the public workforce system. As one of their many functions, many WDBs facilitate partnerships between local businesses with similar training needs. WDBs also rely on labor market information to develop sector strategies that focus resources on a particular high growth industry for their area, often involving skill training for local businesses.

More than 50 percent of each WDB’s members must come from the business community. In addition, WDBs are required to have representation from local community colleges and other training providers, as well as elected officials and workforce program leaders. This ensures that current skill needs of local businesses are communicated to relevant training programs.


One-Stop Locations

Herkimer County:

Working Solutions One-Stop Career Center
320 North Prospect Street
Herkimer, New York 13350
Phone: 315-867-1400
Fax: 315-867-1313


M-F 8:00am–4:30pm

Parking: Lot

Madison County:

Working Solutions One-Stop Career Center
Physical: 133 N. Court St., Wampsville, NY 13163
Mailing:  P.O. Box 609, Wampsville, NY 13163
Phone: 315-363-2400
Fax: 315-367-1300


M-F 8:00am–5:00pm

Parking: Lot

Public Transit Access: Bus

Oneida County:

Working Solutions One Stop Center
New York State Office Building, 2nd Floor
207 Genesee Street
Utica, NY 13501


Parking: Street

Public Transit Access: Bus


Working Solutions, Rome

300 West Dominick St., Suite 1
Rome, NY 13440

Phone: (315) 356-0662
Fax: (315) 339-7349

M-F: 8:30 am–4:30 pm

Parking: Lot

Public Transit Access: Bus

Workforce Investment Board:

Alice J. Savino, Executive Director
Workforce Investment Board

209 Elizabeth St.
Utica, NY 13501

Phone: 315-793-6037

Fax: 315-266-6123