Workforce Development Board of Herkimer, Madison & Oneida Counties, Inc.

Policies and Procedures

Here are some of the policies and procedures that the HMO Workforce Development Board follows to deliver services.


Employee Handbook

Oneida County Workforce System Social Services Release Form

Policy #16-04: HMO Records Retention
Policy #17-01: HMO WIOA Youth Work Experience
Policy # 17-02: HMO WIOA Youth “Requires Additional Assistance”
Policy # 17-03: HMO WIOA Supportive Services
Policy # 17-04: HMO On the Job Training (OJT) Policies and Procedures
Policy # 18-01.2: Eligible Training Provider List
Policy # 18-02: Adult/Dislocated Worker Follow-up Services
Policy # 18-03: WIA/WIOA Funds Monitoring Policies
Policy # 18-04: Follow-Up Services for Youth
Policy # 18-06A: Grievance Procedure
Policy # 18-06B: Grievance Officers-Filled
Policy #18-07: Securing & Protecting Personally Identifiable Information (PII) and Personal, Private and Sensitive Information (PPSI)
Policy #18-08: HMO Individual Training Account (ITA) Policies and Procedures
Policy #18-11: WIOA Equal Opportunity and Nondiscrimination Policy and Complaint Processing Procedures
Policy #19-01: Priority of Service
Policy #20-01: HMO Youth Incentive
Policy #20-02: Adult/DW Initial Assessment
Policy #20-03: Incident Reporting or Reporting Instances of Suspected Fraud, Program Abuse, and Criminal Conduct
Policy #20-04: Self-Sufficiency/Low Income
Policy #20-05: Functional Alignment
Policy #20-06: Handling Disruptive Customers
Policy #20-07 Adult/DW Individual Employment Plans/Training Plans

Youth Basic Skills Deficiency Policy

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Working Solutions
209 Elizabeth Street
Utica, New York 13501

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