Workforce Development Board of Herkimer, Madison & Oneida Counties, Inc.


Working Solutions Blog

The Workforce Development Board, Herkimer, Madison, and Oneida Counties, Inc. (WDB HMO), DBA Working Solutions, is part of the Public Workforce System, a network of federal, state, and local offices that support economic expansion and develop the talent of the nation’s workforce.

The Workforce Development Board is Hiring Case Managers in Utica for our Grant Projects!


The Case Manager will be responsible for recruitment, intake and case management of participants; oversee training and/or employment placement of participants; and coordinate services with partner training providers and employers.


Required Skills/Abilities:
• Excellent interpersonal skills, with ability to counsel and coach with skill and success.
• Ability to collaborate and maintain positive working relationships with others.
• Thorough understanding of local, state, and federal agencies and their policies.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Extremely organized and meticulous with details.
• Excellent project management skills and ability to prioritize work and resources.
• Ability to meet deadlines.

Education ond Experience:
• Bachelor's degree in related field preferred, or relevant work experience.
• Experience in human services.
• Demonstrated commitment to customer service.
• Experience working with people with disabilities and disadvantaged backgrounds.

Details and Benefits:

• Typical working hours are 8am-4pm, with flexible time available
• 35-hour work week
• 401K Matching
• Health and Dental, and an HRA
• Two weeks' vacation
• Two weeks of sick time
• At least 14 paid holidays

Salary Range: $45,000-50,000

View/Download Full Job Description

To Apply:
Please send your resume and cover letter to

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Tuesday, 23 July 2024

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Working Solutions
209 Elizabeth Street
Utica, New York 13501

Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.

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