Workforce Development Board of Herkimer, Madison & Oneida Counties, Inc.


Working Solutions Blog

The Workforce Development Board, Herkimer, Madison, and Oneida Counties, Inc. (WDB HMO), DBA Working Solutions, is part of the Public Workforce System, a network of federal, state, and local offices that support economic expansion and develop the talent of the nation’s workforce.

Attention Job Seekers In or Near Rome, NY


You’re Invited to attend our Paid Work Training in the Digital Customer Service Field.

• Get PAID while you receive training
• Get SUPPORTIVE SERVICES and extended follow-up
• Have INTERVIEWS with potential employers during training


>Learn entry-level skills in the Digital Customer Service field, with a focus on call center and office administration skills.
>Trainees will complete training with the experience necessary to apply for remote and work from home positions within
companies such as leading banks, insurance companies and service organizations.

Supportive services may include
• Transportation assistance, such as bus passes.
• Help to overcome any obstacles that may present themselves, such as connecting you with necessary county resources (finding childcare solutions, etc.).

This two-week course will start on Monday, November 28th, 2022. Training will be at Mohawk Valley Community College
(MVCC) - ROME CAMPUS, 1101 Floyd Ave., Rome, NY.

Space for this valuable opportunity is limited. Register today to ensure your spot in the class!

Must be Low Income with Dependable Transportation to Rome, NY.

Nicole Sortino at 727-692-4219 or email:






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Monday, 04 December 2023

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News & Updates

This month we're sharing lots of upcoming hiring events and free learning/training opportunities. Plus, see how our apprenticeship training grant programs are helping individuals prepare for a good paying career in a field they love. And we have a ne...

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Learn more about what Working Solutions can do for your business.

Working Solutions
209 Elizabeth Street
Utica, New York 13501

Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.

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