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The Workforce Development Board, Herkimer, Madison, and Oneida Counties, Inc. (WDB HMO), DBA Working Solutions, is part of the Public Workforce System, a network of federal, state, and local offices that support economic expansion and develop the talent of the nation’s workforce.

The Workforce Development Board is Hiring Case Managers in Utica for our Grant Projects!

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The Case Manager will be responsible for recruitment, intake and case management of participants; oversee training and/or employment placement of participants; and coordinate services with partner training providers and employers.

Desired Skills/Abilities:

Excellent interpersonal skills with ability to counsel and coach with skill and success.
Ability to collaborate and maintain positive working relationshi s with others.
Understanding of local, state, and federal agencies and their policies.
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite or related software.
Extremely organized and meticulous with details.
Excellent project management skills and ability to prioritize work and resources.
Ability to meet deadlines.

Education and Experience:

Bachelor's degree in related field preferred, or relevant work experience.
Experience in human services.
Demonstrated commitment to customer service.
Experience working with people with disabilities, previously incarcerated individuals and disadvantaged backgrounds.

Details and Benefits:

Typical working hours are 8:30 AM-4:30 PM, one-hour lunch with some flexibility allowed.
35-hour work week
401 K Matching up to 6% of salary
Health and Dental, and an HRA
Two weeks' vacation
6 days each of sick and personal time
At least 14 paid holidays

Salary Range: $45,000-50,000

To Apply:
Please send your reswne and cover letter to

 

 

DOWNLOAD THE JOB DESCRIPTION

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WDB Apprenticeship Newsletter - May/June 2026

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Don't Miss the Last Edition of our RADAR apprenticeship newsletter!

 

Read about our success as we wind down the program. 

 

READ IT HERE

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Turbo Machine Products Open Interview Event - May 20, 2026

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Meet the team, learn about opportunities, and interview on the spot!

Hiring Event Information
Date: Wednesday, May 20, 2026
Time: 11am-1pm

Location: Workforce Development Board
209 Elizabeth St. Utica

For more information, contact 

Caitlin McSorley 

315-207-6951 ext. 145 

LEARN MORE/DOWNLOAD THE FLYER

 

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Herkimer County is hiring a Senior Recording Clerk

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Learn more at link:

Permanent Opening, Full Time Position
Salary: $38,371.00 (2026 base pay rate)

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Herkimer County Sheriff’s Department is hiring a Correction Services Coordinator and Clerk

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Learn more below

Correction Services Coordinator
Anticipated Permanent Opening, Full Time Position

Salary: $40,767.00 (2026 base pay rate)

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Clerk
Anticipated Permanent Opening, Full Time Position

Salary: $34,805.00 (2026 base pay rate)

LEARN MORE

 

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Helping CNY Get Back To Work

The Workforce Development Board, Herkimer, Madison, and Oneida Counties, Inc. (WDB HMO), DBA Working Solutions, is part of the Public Workforce System, a network of federal, state, and local offices that support economic expansion and develop the talent of the nation’s workforce.

Job Search

Online resources and personal assistance by Advisers at the Working Solutions centers combine to help you maximize the tools needed for an effective job search.

Read More About Job Search

Contact Us

Learn more about what Working Solutions can do for your business.

Working Solutions
209 Elizabeth Street
Utica, New York 13501

Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.

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