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The Workforce Development Board, Herkimer, Madison, and Oneida Counties, Inc. (WDB HMO), DBA Working Solutions, is part of the Public Workforce System, a network of federal, state, and local offices that support economic expansion and develop the talent of the nation’s workforce.

The Talk Of The Town radio show is hiring an on-air co-host

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The Talk Of The Town radio show has a rare, fulltime opening for an on-air co-host, weekday mornings from 6am to 10am, on Talk 100.7FM in Utica, NY. 

"We’re looking for someone who can contribute to this well-established show and help take it to the next level. You’ll book and interview guests, update social media and our website, and be a large part of this long-running, local talk show. Listen online and see if you’d fit right in."

$50,000 plus paid health insurance.

Email Dave Silvers:

Roser Communications is an equal opportunity employer.

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WDB Newsletter - July 2026

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You won't want to miss our July newsletter. We're sharing:

>Staff news

>Program successes

>Upcoming helpful job search workshops

>FREE training/learning opportunities

>Hiring events

>New local job opportunities

And lots more!

READ IT HERE

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BOTG is hiring Customer Service Representatives in Oriskany, NY area

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Seeking Customer Service Representatives to support a leading Insurance Company's Group Life Insurance customer service team. In this role, you will assist customers over the phone by answering policy-related questions, processing requests, and delivering exceptional customer service in a fast-paced environment.

Training

Mandatory In-Person Training

  • Onboarding: First 3 days
  • Training: August 3, 2026 – September 8, 2026
  • Nesting: September 9, 2026 – September 22, 2026

Training Schedule

  • Monday – Friday
  • 8:30 AM – 5:00 PM EST
  • 30-minute lunch
  • No planned time off is permitted during training and nesting.

Responsibilities

  • Handle inbound customer calls regarding employer-sponsored life insurance policies.
  • Assist customers with policy enrollment and coverage changes.
  • Update or change beneficiary information.
  • Explain policy provisions, coverage details, and exclusions.
  • Assist customers with continuing coverage after retirement or leaving an employer.
  • Provide status updates on customer requests.
  • Resolve billing and payment inquiries.
  • Process customer transactions and maintain accurate documentation.

Qualifications

  • High School Diploma or equivalent required.
  • 1–3 years of customer service experience preferred.
  • Strong communication, problem-solving, and customer service skills.
  • Comfortable working in a structured, performance-driven environment.

Work Schedule

Following training, work schedules will be assigned based on training performance and business needs.

  • Monday – Friday
  • Operating Hours: 8:00 AM – 11:00 PM EST
  • Candidates must be flexible to work assigned shifts.

Schedule selection is based on:

  • Progress check scores
  • Attendance

  • Class participation

  • Technical proficiency

  • Decision-making

  • Adaptability
  • Communication and interpersonal skills
  • Ownership of learning
  • Overall training performance

Remote Work Requirements

  • High-speed wired internet connection (Wi-Fi and mobile hotspots are not permitted).
  • Quiet, secure workspace suitable for handling confidential customer information.
  • Ability to use video during interviews, coaching sessions, team meetings, and virtual training.
  • Associates located near the company office may be required to report onsite one day per month or whenever remote work is not possible due to technical or internet issues.

Equipment Provided

The company will provide:

  • Laptop
  • Dual monitors
  • Keyboard
  • Mouse
  • Docking station

All equipment must be returned within one week after the assignment ends.

 Apply: 

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The Department of Defense - Defense Finance and Accounting Service (DFAS) has new job announcements

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Learn more at links:

  1. Contact Representative (Call Center)
  • Salary: $37,193 - $61,638 per year (GS 4-6)
  • Permanent • Full-time

Open through 06/30/2026

https://www.usajobs.gov/job/872942700

 

  1. Accounts Technician
  • Salary: $40,736 - $61,638 per year (GS 5-6)
  • Permanent • Full-time

Open through 07/06/2026

https://www.usajobs.gov/job/873638300

 

 

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WKTV-2 'Back 2 Work' Job Opportunities - June 29, 2026

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To learn more about these job opportunities:

For Job Order Numbers that start with "NY" GO HERE and type in the Job Order Number. 

For Job Order Numbers that start with "DG" - Contact your local Working Solutions Career Center

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Monday June 29, 2026 

Job Title: Ajax Caster                                                                          City: Rome, NY

Full time for a copper rolling mill. Duties: Operation of mill machines. Production and time entry in MESA computer system. Ensure autonomous maintenance of equipment used and housekeeping. Set up and operate casting machines in assigned work area to produce customer products meeting company production and quality standards. Requirements: High school diploma or equivalent.

Pay: $29.21 - $34.94/hour. Benefits.                                                    Job Order # DG1700011

 

Monday June 29, 2026 

Job Title: Store Associate                                                                   City: Utica, NY

Full time for a discount grocery store chain. Duties: Process customer purchases, perform general cleaning duties, stock shelves and merchandise displays neatly. Requirements: Must be at least 18 years of age. High school diploma or the equivalent preferred. Prior work experience in a retail environment preferred.

Pay: $20.00/hour. Benefits.                                                                 Job Order # DG1675835    

 

Tuesday June 30, 2026 

Job Title: Bartender                                                                            City: Sylvan Beach, NY

Full time for a restaurant and tiki bar. Duties: Prepare and serve alcoholic and non-alcoholic beverages in a fast-paced environment while providing excellent customer service. Maintain cleanliness of the bar, monitor inventory, and ensure compliance with all NYS alcohol service regulations. Handle cash and card transactions accurately. Requirements: Must be at least 18 years of age.

Pay: $10.70/hour plus tips.                                                                  Job Order # NY1664715

 

Tuesday June 30, 2026

Job Title: Gel Chemistry Technician                                                   City: Utica, NY

Full time for a medical technology manufacturer. Duties: Prepare chemical formulations according to batch records, SOPs, and work instructions. Accurately weigh, measure, and dispense raw materials. Requirements: High school diploma or the equivalent. Experience in regulated environment (FDA / ISO / GMP). 1-3 years manufacturing experience.

Pay: $19.83 - $30.03/hour. Benefits.                                                    Job Order # NY1665955

 

Wednesday July 1, 2026

Job Title: Sewage Plant Maintenance Worker                                     City: Herkimer, NY

Full time for a village in Herkimer County. Duties: Cleans, repairs and maintains sewage plant equipment. Responsibilities also include inspection and cleaning of elements of the sewage collection system. Requirements: Must have a valid NYS license One year of experience in the operation and maintenance of pumps and small motors; or any equivalent combination of training and experience.

Pay: $23.36/hour. Benefits.                                                                 Job Order # NY1664352

 

Wednesday July 1, 2026

Job Title: Warehouse Worker                                                              City: Oneida, NY           

Full time for an American dairy company. Duties: Responsible for safely and efficiently handling quality products in a manner consistent with company standards. Requirements: High school diploma or the equivalent. Experience working with powered industrial trucks. Must be able to lift up to 50 pounds. Warehouse experience preferred.

Pay: $28.28 - $30.47/hour. Benefits.                                                    Job Order # DG1695185

 

Thursday July 2, 2026

Job Title: Inside Sales Representative                                                City: Oriskany, NY

Full time for a fiber optic manufacturer. Duties: Develop and maintain relationships with new and existing customers. Respond to customer inquiries and provide product information and quotations. Follow up on leads and sales opportunities. Requirements: Previous sales, customer service, or inside sales experience is preferred. Associate degree preferred.

Pay: $45,000 - $85,000/year. Benefits.                                                 Job Order # NY1664851

 

Thursday July 2, 2026

Job Title: Fry Cook                                                                              City: Sylvan Beach, NY

Part time for a seafood restaurant. Duties: Prepare and cook fried food items according to restaurant standards while maintaining consistency, quality, and speed. Ensure proper food handling, cleanliness, and adherence to kitchen safety protocols. Assist with prep and maintain organized workstations. Requirements: Prior experience preferred.

Pay: $18.00/hour.                                                                                 Job Order # NY1664734

 

Friday July 3, 2026

Job Title: Water Maintenance Worker                                                 City: Herkimer, NY

Full time for a village in Herkimer County. Duties: Performs semi-skilled and skilled duties in the operation of a water distribution system. Requirements: Valid driver’s license. High school diploma or the equivalent. 1 year of experience as a plumber's or water maintenance worker's helper or mechanic in the repair of small part mechanisms, pumps, or motors; or combination of training and experience. 

Pay: $23.36/hour. Benefits.                                                                 Job Order # NY1664355

 

Friday July 3, 2026

Job Title: Team Leader                                                                        City: Oneida, NY

Full time for a retail chain store. Duties: Responsible for assisting with the execution of operational, sales, and merchandising objectives by delivering a legendary customer experience. Requirements: Must be at least 18 years of age. Must be able to lift up to 50 pounds. High school diploma or the equivalent preferred.

Pay: $16.25 - $21.80/hour. Benefits.                                                    Job Order # DG1694197

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Helping CNY Get Back To Work

The Workforce Development Board, Herkimer, Madison, and Oneida Counties, Inc. (WDB HMO), DBA Working Solutions, is part of the Public Workforce System, a network of federal, state, and local offices that support economic expansion and develop the talent of the nation’s workforce.

Job Search

Online resources and personal assistance by Advisers at the Working Solutions centers combine to help you maximize the tools needed for an effective job search.

Read More About Job Search

Contact Us

Learn more about what Working Solutions can do for your business.

Working Solutions
209 Elizabeth Street
Utica, New York 13501

Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.

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