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The Workforce Development Board, Herkimer, Madison, and Oneida Counties, Inc. (WDB HMO), DBA Working Solutions, is part of the Public Workforce System, a network of federal, state, and local offices that support economic expansion and develop the talent of the nation’s workforce.

WDB September/October Apprenticeship Newsletter

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You won't want to miss the news and opportunities in this edition of our apprenticeship newsletter. Including:

>A valuable new PAID training opportunity

>More free apprenticeship information  and training opportunities

>Great success stories

>Apprenticeship news and informative articles

>Incentives for businesses

AND LOTS MORE!

READ IT HERE

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Bridges is hiring an Information and Referral Services Coordinator in Oneida, NY

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BRiDGES is committed to promoting the health and well-being of individuals, families, and organizations through community partnerships, education, and compassionate support services. Our Employee Assistance Program (EAP) helps organizations support their employees through confidential problem assessment, crisis intervention, and resource navigation.

 
Reports To: Executive Director
Location: Hybrid
Rate: $30/ hr
 
Position Summary:
The Information and Referral Services Coordinator is responsible for connecting residents of Madison County with appropriate resources within the community and providing support to clients of the BRiDGES Employee Assistance Program (EAP). This role serves as a vital link between community members, employees, and the services that can enhance their well-being, including mental health support, crisis intervention, financial assistance, housing resources, and more.
The coordinator will work collaboratively with community agencies, employers, and EAP clients to ensure timely, accurate, and confidential referrals and support services.
 
Key Responsibilities:
Community Information & Referral Services
Provide community members with timely, accurate information about local services and resources.
Assess individual needs and connect clients to appropriate community-based services, for substance use misuse/ disorder, problem gambling, and/ or smoking cessation services.
Maintain up-to-date knowledge of community resources and build strong working relationships with service providers.
Track referrals and follow up as appropriate to ensure client needs are being met.
Employee Assistance Program (BRiDGES EAP) Support
Serve as a point of contact for EAP clients seeking assistance or information related to housing, mental health, substance use, childcare, legal aid, and more.
Assist clients in accessing EAP services, including referrals for counseling, crisis support, and resource navigation.
Collaborate with EAP staff to coordinate care and ensure continuity of services.
Maintain confidentiality and adhere to all privacy regulations and ethical standards.
 
Outreach & Education
Develop and distribute informational materials related to available community and EAP services.
Conduct outreach presentations or tabling events to raise awareness about available support.
Participate in community events, workshops, and networking opportunities to promote services and build relationships.
Administrative & Reporting
Maintain accurate records of client interactions, referrals, and outcomes using internal systems.
Prepare monthly or quarterly reports on referral trends, community needs, and service utilization.
Contribute to program development by identifying gaps in service and recommending improvements.
 
Qualifications:
Bachelor’s degree in Human Services, Social Work, Psychology, Public Health, or related field (or equivalent experience). CASAC desired.
Minimum of 2 years’ experience in information and referral services, case management, or community outreach.
Experience with Employee Assistance Programs or workplace wellness is a plus.
Strong interpersonal and communication skills; ability to engage compassionately with diverse populations.
Knowledge of local and regional community resources.
Ability to maintain confidentiality and work independently in a fast-paced environment.
Proficiency with Google Workspace and/or case management databases.
 
Preferred Skills & Traits:
Bilingual (English/Spanish or other languages) preferred.
Trauma-informed approach to client interaction.
Strong organizational skills and attention to detail.
Experience with motivational interviewing or similar client engagement techniques.
 
Work Environment & Schedule:
Full-time, 35 hours per week.
9-5 M-F
Occasional evening or weekend outreach events may be required.
Some local travel for community engagement and partner meetings.
Other duties as assigned.
 
Send cover letter and resume to: by 9/23/25.
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Bridges is hiring a Prevention Education Specialist in Oneida, NY

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Are you looking for meaningful, mission-driven work? Do you want to make a difference in the lives of youth and adults while working with a supportive, passionate team? Bridges located in Oneida NY is seeking a full-time Prevention Education Specialist (35 hrs./week) to help lead our efforts in substance use prevention across Madison County.

Position Overview:
In this hybrid role (based in Oneida, NY), you'll deliver evidence-based alcohol and other drug prevention programs in schools and community settings. You'll facilitate trainings, host community forums, and lead outreach efforts to educate and empower people of all ages. This position includes in-person work as needed, along with some evening and weekend hours.

Key Responsibilities:
• Teach prevention curriculum in local schools
• Coordinate and facilitate community education programs
• Lead outreach and engagement efforts across the county
• Support program planning and data tracking

Minimum qualifications:
• Bachelor’s Degree required (candidates nearing degree completion are encouraged to apply)
• Master’s Degree preferred
• Must have a valid driver’s license and reliable transportation
• Background check required

Compensation & Benefits:
• Starting rate: $20/hour
• Employer-paid health, dental, and vision insurance
• Health savings account
• 401(k) with employer match
• Generous paid time off and flexible scheduling
• Employee Assistance Program (EAP)

Schedule:
• Monday thru Friday, 8:00 AM3:30 PM (with a half-hour lunch)
• Schedule may adjust to align with school hours as needed
• Occasional evening and weekend work required

Send cover letter and resume to:

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Herkimer County has Family Support Specialist Opportunities

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Learn more at link below:

Department: Public Health
Title: Family Support Specialist (2 positions open)

Permanent Opening, Full Time Position

Salary: $46,290.00 (2025 base pay rate)

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WKTV-2 'Back 2 Work' Job Opportunities - September 8, 2025

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To learn more about these job opportunities:

For Job Order Numbers that start with "NY" GO HERE and type in the Job Order Number. 

For Job Order Numbers that start with "DF" - Contact your local Working Solutions Career Center

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Monday September 8, 2025 

 Job Title: Call Center Specialist                                                          City: Utica, NY

                                                                                                         

Full time for a full-service community bank. Duties: Perform account maintenance within established guidelines and obtain required documentation for back-up in adherence to policies and procedures. Requirements: High school diploma or the equivalent required. Must have at least one year of customer service.

                                                                                                           

Pay: $20.00/hour.                                                                                 Job Order # NY1543020

 

Monday September 8, 2025 

Job Title: QC Tech                                                                              City: Oriskany Falls, NY

Full time for a building material company. Duties: Perform routine testing of ready-mix concrete to ensure compliance with specifications and standards. Maintain accurate records of test results and communicate findings to production and quality teams. Assist in troubleshooting product quality issues and recommend corrective actions. Requirements: Must be at least 18 years of age.

Pay: $23.00 - $27.00/hour. Benefits.                                                    Job Order # DG0510501    

 

Tuesday September 9, 2025 

 Job Title: Store Associate                                                                  City: Yorkville, NY

                                                                                                         

Full time for a discount grocery store chain. Duties: Process customer purchases, perform general cleaning duties, stock shelves and merchandise displays neatly. Requirements: Must be at least 18 years of age. High school diploma or the equivalent preferred. Prior work experience in a retail environment preferred.

 

Pay: $20.00/hour. Benefits.                                                                 Job Order # DG0514142

                                                                       

Tuesday September 9, 2025

 Job Title: Building and Grounds Attendant                                         City: Marcy, NY

Full time for an electricity generation company. Duties: Clean washrooms, furniture and other building cleaning. Move office furniture, equipment and supplies. Keep public area sidewalks clear of debris and snow. Dispose of trash and other waste materials. Mow lawns using hand or power mowers. Requirements: Should have knowledge of building cleaning and grounds maintenance.

 

Pay: $22.97/hour. Benefits.                                                                 Job Order # DG0511319

 

Wednesday September 10, 2025

Job Title: Rail Bike Guide                                                                    City: Thendara, NY

                                                                                                         

Part time for a railroad company. Duties: Responsible to provide the safety information about rail bike operations prior to each departure and directs patrons in getting on and off the rail bike. Pedaling Guide rail bike on multiple daily 6-mile round trip excursions. Requirements: Must have a current and valid driver’s license.

Pay: $17.00 - $18.00/hour.                                                                   Job Order # NY1542982

 

 

Wednesday September 10, 2025

 Job Title: Cook                                                                                    City: Morrisville, NY      

 

Full time for a rehabilitation center. Duties: Monitor and record food temperatures to ensure food safety. Cook meals according to menus, special dietary or nutritional restrictions, or numbers of portions to be served. Requirements: High school diploma or the equivalent preferred. Must possess knowledge of safe food handling procedures.

 

Pay: $17.00 - $20.00/hour.                                                                   Job Order # NY1542849

 

                                   

Thursday September 11, 2025

 Job Title: Customer Service Specialist                                               City: Verona, NY

 

Full time for a propane supplier. Duties: Answer phones, chats, social media, or email in a polite, courteous, and professional manner. Schedule delivery orders and utilize basic negation skills for issues pertaining to new and returning customers. Requirements: High school diploma or the equivalent. 1 or more years of customer service experience. Must have data entry experience.

                                                                       

Pay: $17.00/hour. Benefits.                                                                 Job Order # DG0521197

 

Thursday September 11, 2025

Job Title: Onboard Services Attendant                                               City: Utica, NY

 

Part time for a heritage railway. Duties: Prepare tables by setting up linens, eating utensils, and glasses, ensuring cleanliness. Greet and escort passengers to their tables. Present menu information and respond when asked about portions, ingredients. Take accurate food and beverage orders, using order slips. Requirements: Experience preferred.

Pay: $16.50/hour.                                                                                 Job Order # NY1543101

 

Friday September 12, 2025

 Job Title: Insultation Installer                                                             City: West Winfield, NY

                                                                                                         

Full time for an insulation contractor. Duties: Travel across New York State to insulate homes and buildings, assisting our clients in completing their projects and enhancing their homes' comfort and efficiency. Requirements: No experience necessary. Positive attitude required. May require out-of-town travel with overnight stays.

 

Pay: $18.00 - $28.00/hour. Benefits.                                                    Job Order # NY1542943

 

Friday September 12, 2025

 Job Title: Technical Support Specialist                                               City: Cazenovia, NY

Full time for a tractor dealer. Duties: Responsible for fielding customer calls regarding agricultural and lawn and garden equipment service issues and maintaining internal technical libraries consisting of service manuals and equipment technical information. Requirements: Associate degree in related field. Must have excellent customer service.

Pay: $22.00/hour. Benefits.                                                                 Job Order # NY1542888

 

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Helping CNY Get Back To Work

The Workforce Development Board, Herkimer, Madison, and Oneida Counties, Inc. (WDB HMO), DBA Working Solutions, is part of the Public Workforce System, a network of federal, state, and local offices that support economic expansion and develop the talent of the nation’s workforce.

Job Search

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Working Solutions
209 Elizabeth Street
Utica, New York 13501

Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.

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