Benefit Highlights Include:
Day Shift, M-F no weekends
Teleworking available
11 Paid Holidays Per Year
Paid Vacation and sick Time
Health, Dental and Vision Insurance
Retirement Benefits
Tuition Assistance and Career Development
Duties:
• Responds to customer inquiries with complete and accurate information by returning telephone calls or responding in writing when necessary.
• Explains clearly, accurately and concisely to customers in layman's terms, the outcome of research, decisions, options, or time-frames required to resolve an inquiry.
• Develops applicable solutions to problems and ensures corrective actions are completed.
• Analyzes customer accounts to identify computation problems, erroneous data, incorrectly processed transactions, duplicate charges, missing documents, and address corrections.
>Contact Person/How to apply
For more information please visit and apply through USA Jobs.
The opening date for this announcement is today 01/17/2023 and it will close 02/17/2023.
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News & Updates
Monday, February 16, 2026, is Presidents' Day.
The Workforce Development Board and all Working Solutions offices will be closed in observance of the holiday.
Contact us
Learn more about what Working Solutions can do for your business.
Working Solutions
209 Elizabeth Street
Utica, New York 13501
Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.