Will accept trainees!

Assembly Tech

Job Description mechanic Tech with knowledge in Hydraulic Systems, Mechanical Pump Drives and Equipment Assembly. Strong Mechanical background is mandatory. You will be working in the assembly of various vacuum pumping machines that incorporate Hydraulic and hydrostatic systems, pumps and motors, mechanical drives, PTO systems and more... Must be able to follow directions and be a team player. Salary depends on experience.
Job is: Full Time
Work Hours 6am-4:30pm
Please check normal work days Monday, Tuesday, Wednesday, Thursday
Number of Years of Education Needed? 12
Specialized education required? No
Years of Experience Required 2
Will you accept related experience? Yes
Will you accept a trainee? Yes
Are you interested in On-The-Job Training? Yes
Are you interested in an Apprenticeship? Yes
Are you on a public transportation route? No
Is a driver's license required? Yes
Salary Range $18-22/hour

Is salary negotiable? Yes
Health Insurance? Yes
Dental Insurance? Yes
Paid Vacation? Yes
Sick Leave? Yes
Paid Holidays? Yes
Retirement Plan? Yes

Welder/Fabricator

Job Description Dyna-Vac Equipment is Hiring... We need an experienced Welder/Fabricator. Experience with MIG Welding, Working with Structural Steel, Plate and Sheet Metal, Must be Creative, Dependable and a Team Player... Apply in person or send a resume 8963 State Route 365, Stittville NY 13469
Salary dependent on experience, Call for an appointment 315-865-8084

Great Opportunity for the right person....

Duties include:
Fit up and welding steel tanks up to 4000 gallons
Shearing and bending steel sheet and plate
Fabricating sub-frames and trailer frames
Fabricating a wide variety of components

Capabilities
Must have a good knowledge of MIG welding

Familiar with Steel Fabricating Equipment, Shears, Brakes, Saws, Etc.
Good mechanical background
Must be able to work from drawings
Must be in good physical condition and capable of lifting up to 50lbs
General math knowledge
Must have good work ethics

Shop Equipment you will be using...
MIG and TIG Welders
Press Brake, Shear, Plate Roll, Angle Roll
Band Saw, Chop Saw
Lathe, Milling Machine, Drill Press
Plasma Table
Huge assortment of hand tools

Great opportunity for the right person.

Job is: Full Time
Work Hours 6am-4:40pm
Please check normal work days Monday, Tuesday, Wednesday, Thursday
Overtime? No
Number of Years of Education Needed? 12
Specialized education required? No
Years of Experience Required 2
Will you accept related experience? Yes
Will you accept a trainee? Yes
Are you interested in On-The-Job Training? Yes
Are you interested in an Apprenticeship? Yes
Are you on a public transportation route? No
Is a driver's license required? Yes
Salary Range 18-25/hour
Pay Frequency Hourly
Is salary negotiable? Yes
Health Insurance? Yes
Dental Insurance? Yes
Paid Vacation? Yes
Sick Leave? Yes
Paid Holidays? Yes
Retirement Plan? Yes

Description of products or services: Vacuum Pumping and Sewer Cleaning Machines

HOW TO APPLY

Contact: Hal Reigi
Email

Dyna-Vac Equipment
8963 State Route 365
Stittville, NY  13403

www.dynavacequipment.com

"Advance your health care career with us."

Where: 323 Pine Grove Road, Herkimer

When: Thursday, July 7, 2022
10 a.m. — 5 p.m.

For more information contact:
Lynn Hocking, Human Resources Business Partner
(315) 866-3330, ext. 2254 or

See open positions/Download the Flyer

Job Description:

A Police Officer is responsible for the enforcement of laws, ordinances and protection of lives and property in an assigned area during a specific period. These duties consist primarily of routine patrol tasks, assisting in investigation of criminal offenses and the apprehension of criminals. Ordinarily a police officer, whether on patrol work or on a special assignment, works under the supervision or direction of a higher ranking officer. However, there is considerable independent responsibility for exercise of sound judgment in emergencies.

Location:
Utica Police Department – Utica, NY

Eligibility Requirements:
• Candidates must be 19-35 years old on or before the exam date to be admitted to the written test. Special exemptions for Military personnel over 35
• Candidates must have a high school diploma or equivalency at time of application
• Candidates must possess a valid NYS Driver’s License at time of application
• Candidates must be a legal resident of either Oneida, Oswego, Lewis, Herkimer, Otsego or Madison County in order to take the written exam. Every person initially employed by the City, shall as a qualification of employment, become a resident of the City within six (6) months of the date of initial service for the City. After five (5) years of continuous residency, individuals employed with the Utica Police Department shall be eligible to move to a residence outside of the City of Utica, to a location within the County of Oneida, or an adjoining county, subject to terms and conditions.
Additional Requirements:
• Candidates must pass a physical agility test prior to appointment. Physical agility requirements can be found in the exam announcement.
• The Utica Police Department appoints sworn members from a list of successful candidates determined by a competitive civil service exam. In addition to passing the written and physical exams, candidates must complete a medical and psychological exam, comprehensive background check, and interview process.

Benefits:
• Starting Base Salary: $49,288 ($59,703 after 1 year, $77,179 after 5 years)
• Yearly holiday pay bonus
• Night differential pay
• College tuition reimbursement plan
• Earning college credits while attending the Mohawk Valley Police Academy
• Paid vacation and personal leave, accrued paid sick leave, and paid funeral leave
• 20 year retirement plan with a New York State pension
• Deferred Compensation Plan
• Yearly clothing allowance
• Health, dental and vision benefits
• Free access to two different local health clubs
• A multitude of specialized trainings
• Opportunities to join specialized units such as community outreach, K-9, tactical units, crime scene, SWAT, hostage negotiation, and more.

To apply:
Interested applicants must fill out a Civil Service Exam Application with the City of Utica’s Civil Service Department. The upcoming Police Officer Civil Service Exam is September 17th, 2022. The deadline to apply is August 19th, 2022. Please see the exam announcement for more details.

EXAM ANNOUNCEMENT: THE UTICA MUNICIPAL CIVIL SERVICE COMMISSION ANNOUNCES AN OPEN-COMPETITIVE EXAMINATION FOR POLICE OFFICER

EXAM NUMBER 63-040
EXAM DATE: September 17, 2022
LAST FILING DATE: Applications must be received by or postmarked by the close of business on August 19, 2022.
LOCATION OF EXAM: To be announced.

See the Announcement

Recruitment Flyer

Civil Service Application

For More Information Go To: https://www.cityofutica.com/departments/police-department/employment/index

Questions?

Email

This month we're sharing some great success stories, PLUS lots of hiring events, local job opportunities and learning opportunities, workforce news, resources for businesses, community resources... AND Don't miss:  The Workforce Development Board is looking for Case Managers in Utica! AND DFAS is hiring! Sign up for our upcoming webinar "How to Successfully Apply at DFAS!" 

READ IT HERE

WKTV - 2 “Back to Work” Job Orders for July 4–July 8, 2022

To learn more about these job opportunities GO HERE and type in the Job Order #.

Job Title: Mohawk Valley Regional Virtual Career Fair                            City: Online

The NY State Department of Labor will be hosting a Virtual Career Fair on Wednesday July 6^th from 11 am to 2 pm. Over 50 of the area’s top businesses will have recruiters available to chat with you about opportunities with their companies.  Build your professional network. Introduce yourself to potential employers and get information and leads you won’t find every day. Find out more at WKTV.com.

Register at https://nysdolvirtual5.easyvirtualfair.com                                Call 315-793-2229 for info. 

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Job Title: IT Specialist                                                                         City: Utica, NY

Part time for a medical research laboratory. Duties: Provide the technical expertise, assistance, and project coordination necessary to install and repair hardware and software and resolve technical problems. Requirements: Bachelor's degree in computer science, math, or engineering.

Experience in a similar IT role preferred. Professional IT certification preferred.

Pay: Competitive salary. Benefits.                                                        Job Order # NY1423525

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Job Title: General Laborer                                                                    City: Frankfort, NY

Full time for a company providing services to a local distribution center. Duties: Hand stack products, load and unload materials by hand, and move pallets and crates around the storage facility. Requirements: High school diploma or the equivalent.  Must be willing to learn and get certified on the operation of a forklift.

Pay: $16.00/hour. Benefits.                                                                   Job Order # NY1424642

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Job Title: Central Heating Plant Mechanics Assistant                           City: Rome, NY

Full time for a local business and technology park. Duties: Assist with the operation, maintenance, and repair of gas and biomass fired boilers and steam distribution systems. Requirements: Two years' experience in a similar mechanical trade and setting is preferred. Education and training may be substituted for experience. Must have a valid driver’s license.

Pay: Starts at $22.00 - $24.00/hour. Benefits.                                            Job Order # NY1420211 

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Job Title: Accounting Technician (Remote)                                          City: Rome, NY

Full time, remote position for a federal government agency. Duties: Handle various financial transactions including validating, monitoring, controlling, and maintaining accounting transactions and accounting ledgers for multiple accounts. Requirements: High school diploma or the equivalent and at least one year of related experience in the financial field. Application deadline is July 14th.

Pay: $40,262-$52,341/year. Benefits.                                                     Job Order # NY1424700

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Job Title: Human Resources Coordinator                                             City: Morrisville, NY

Full time for a skilled nursing facility.  Duties: Manage the benefits program and assist department managers with recruitment and onboarding.  Coordinate, process and finalize payroll. Requirements: Bachelor’s degree and prior experience in Human Resources preferred. Payroll experience a plus.

Pay: $45,000- $50,000/year. Benefits.                                                    Job Order # NY1424067

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Job Title: RN-School Nurse                                                                  City: Herkimer, NY

Full time, 6- week contract position with a local school district. Duties: Create, distribute, and coordinate care plans for children and teens who need additional physical or mental health support to be successful in school. Requirements: Must be licensed and registered as an RN with New York State. Associates Degree required. Bachelor's degree preferred. 

Pay: Competitive pay.                                                                          Job Order # NY1424558

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Job Title: Utility Technician                                                                  City:  Utica, NY

Full time for a transportation company. Duties: Maintain the appearance and operational status of the company’s buses, shelters, buildings, and grounds. Requirements: High School Diploma or GED.

Must have a driver's license for a minimum of five (5) years and obtain a CDL B with passenger endorsement within 6 months of hire. Must have general maintenance and cleaning skills.   

Pay: $22.04/hour. Benefits                                                                    Job Order # NY1424359

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Job Title: Production Associate                                                           City: Rome, NY

Full time for a company provides packaging solutions to manufacturers nationwide. Duties: Work with wood processing equipment to cut material and build boxes, pallets and skids. Requirements: High school diploma or the equivalent.  Related experience required including warehouse, forklift, hands on labor and operating power tools. Must be able to lift up to 50 lbs.

Pay: Competitive pay. Benefits.                                                            Job Order # NY1424752

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Friday July 8, 2022

Job Title: Summer Crop Care Workers                                                 City: Oneida, NY

Full time, seasonal position with a greenhouse grower and distributor of gourmet vegetables.  Duties: Make sure that all perishable products grown are handled, picked, and processed according to company standards. Requirements: No prior experience required. Training provided.

Pay: $14.50/hour plus weekly bonus.                                                   Job Order # NY1424104

FEATURED JOB OPPORTUNITIES

Mohawk Valley (West) Daily Job Leads- 6/27/2022

Mohawk Valley (West) Daily Job Leads - 6/28/2022

Mohawk Valley (West) Daily Job Leads - 6/29/2022

Mohawk Valley (West) Daily Job Leads - 6/30/2022

BROWSE THIS PAGE FOR MORE OPPORTUNITIES AND EVENTS

Community Development Director- Herkimer County seeks applicants for this part-time position. The starting salary is  $35,000 per year.

The Defense Finance and Accounting Service Center (DFAS) is recruiting to fill positions for Military Pay Technicians. To help candidates successfully apply for these jobs, a free "Get Hired at DFAS" webinar will be offered on: Monday, July 11th at 5:00 PM.

Register for this helpful webinar:  "Get Hired at DFAS" happening on: Monday, July 11th at 5:00 PM.

DFAS staff will provide information to assist applicants in understanding how to effectively navigate the online application process. Learn how to make sure your skills stand out in the online application process so you can advance to the interview stage for DFAS hiring.

To attend this webinar, register here: https://us02web.zoom.us/webinar/register/WN_0WRJNNyJRhiK20OxMr-YRw

After registering, you will receive a confirmation email containing information about joining the webinar.

DOWNLOAD THE FLYER

Calling all Call Center Representatives  - AAA Northeast has remote full-time opportunities.

This is a Remote position. Eligible applicants must live within the AAA Northeast footprint to be considered for work from home opportunities. This includes RI, MA, CT, NY & NJ.

LEARN MORE AND HOW TO APPLY HERE

These local companies are looking to HIRE YOU!

The Department of Labor’s Mohawk Valley Regional Virtual Career Fair is coming up on July 6th from 11 am to 2 pm. Jobseekers can register today at https://nysdolvirtual5.easyvirtualfair.com.

Mohawk Valley (West) Daily Job Leads - 6/22/2022

Mohawk Valley (West) Daily Job Leads - 6/23/2022

Mohawk Valley (West) Daily Job Leads - 6/24/2022

To learn more about this job opportunities and how to apply, GO HERE and type in the Job Oder #.

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Job Title: Diesel Mechanic                                                                    City: Frankfort, NY

Full time for the town highway department. Duties: Fix and maintain the highway construction vehicles on a day-to-day basis. Requirements: Diesel Mechanic experience, CDLB or CDLA driver's license, welding skills, reference check, physical exam, drug test, and background check required.

Pay: Starts at $22.21/hour. Benefits.                                                         Job Order # NY1423671 

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Job Title: Accounts Payable/Receivable Clerk                             City: Oriskany, NY 

Full time for a metal coating manufacturer. Duties: Input customer orders, follow up with customers on past due balances, pay vendor invoices, and reconcile bank statements. Requirements: High School Diploma or the equivalent and one year of general office experience. Knowledge of Quick Books, Word, and Excel preferred.

Pay: Competitive salary.                                                                       Job Order # NY1423729 

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Job Title: IT System Support                                                                City: Utica, NY                                                                                                         

Full time for a company that provides products and services to state and government agencies. Duties: Install and maintain new desktop computer systems. Respond to and resolve Help Desk tickets. Requirements: Bachelor's Degree and 3 years’ experience working in a network environment.

Pay: $22.43-$26.17/hour. Benefits.                                                        Job Order # NY1423746 

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Job Title: Assistant Engineer                                                               City: Yorkville, NY

Full time for a company that designs and builds custom lighting. Duties: Create shop drawings, assembly instructions, wiring diagrams, and 3-D. renderings. Test the practical application of design elements. Requirements: Mechanical or electrical engineering degree from an accredited institution. Must be proficient in CAD software. Fabrication and welding experience a plus

Pay: Competitive pay. Benefits.                                                            Job Order # NY1423654

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Job Title: Call Center Representative (Remote)                            City: Utica, NY

Full time, work from home position with an automobile club providing road-side assistance. Duties: Take road-service calls. Use department software to prioritize calls, dispatch assistance and research membership status. Requirements: High school diploma or the equivalent OR 4 years of relevant experience. One year of call center experience required.

Pay: Competitive pay. Benefits.                                                            Job Order # NY1423829

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Job Title: Cook                                                                                     City: Wampsville, NY 

Part time, per diem, for a county correctional facility.  Duties: Prepare and cook a variety of foods to furnish meals for up to 120 people.  Requirements: One year of full-time paid experience, or its part time equivalent, in large scale food preparation. Experience in hospitals, schools, nursing homes, hotels, restaurants, correctional facilities, or military service will be considered.

Pay: $18.21/hour. Benefits.                                                                   Job Order # NY1423753 

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Job Title: Driver                                                                                   City: Frankfort, NY

Full time, for a wholesale camping supply distributor. Duties: Deliver orders to retailers across the Northeast region.  Requirements: Must have clean, NY State Class B license. Hazmat endorsement would be a plus. Must have NY State DOT physical and pass a drug test.

Pay: Competitive pay.                                                                          Job Order # NY1423967   

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Job Title: Insulation Installer                                                                City: Marcy, NY

Full time for company that specializes in energy efficiency solutions for homeowners. Duties: Install cellulose or spray foam insulation and perform other weatherization work.  Requirements: High school diploma or the equivalent. Must have driver’s license, reliable transportation, and your own basic hand tools. Business will train the right candidate. 

Pay: Competitive pay. Benefits.                                                            Job Order # NY1424117

Digital Book Production Operators and Digital Bindery Operators
Vicks Printing
Yorkville, NY 13495

Join a 103 year old family business that produces and ships soft cover books.
Job details: Digital Book Production Operators and Digital Bindery Operators
Pay
$18.00 - $22.00 per hour
Job Type
• Full-time
Number of openings for this position
• 4
Schedule
• 8 and 12 hour day and night shift options Monday through Saturday
• Overtime at premium rates
Benefits
• Health, dental and vision insurance
• Paid holidays and accrued vacation.
• 401(k) matching
• Health savings account
Job description
Extensive training to operate the latest technology in digital print and/or bindery processes.

Vicks Logistics
123 Dry Road
Oriskany, NY 13424

Job details: Packers
Pay
$14.00 - $15.00 per hour
Job Type
• Full-time
Number of openings for this position
• 4
Schedule
• 8 hour shift Monday through Friday and overtime at premium rates
Benefits
• Health, dental and vision insurance
• Paid holidays and accrued vacation
• 401(k) matching
• Health savings account
Job description
Join a team that picks and packs largely books in a state of the art distribution facility.

Contact

Joseph P. Gargas
Operations Manager
Email:

AAA Northeast is actively recruiting for several positions. They are offering sign on bonuses for some of these open roles. Many of the positions are remote-work from home.

AAA recruitment video:https://www.youtube.com/watch?v=JWCpgnfVI0c&feature=youtu.be [youtube.com].

They are looking for  Insurance Agents,Call Center Representatives, and Membership Sales Call Center Representatives.

Candidates may apply online using the links below.

https://careers-aaanortheast.icims.com/jobs/5828/insurance-agent---hybrid-schedule/job

https://careers-aaanortheast.icims.com/jobs/6764/call-center-representative-%28remote%29/job

https://careers-aaanortheast.icims.com/jobs/7295/membership-sales-call-center-representative-%28remote%29/job

The Red Cross is hiring for Donor Center Phlebotomists in New Hartford.

"Join the American Red Cross Team-Where your career is a force for good! No experience needed – we train!"

Pay: Starting rate $19.00

Benefits

• 401 (K) with employer match
• Excellent Health/Dental/Vision insurance
• Paid time off & holidays
• Paid Family Leave (where applicable)
• Career Advancement Opportunities

About this Role
As a Donor Center Phlebotomist member, you’ll use your compassion and healthcare and/or customer service skills to work at our fixed sites using automated phlebotomy procedures. To prepare for the role, you’ll receive paid training, which is a mix of classroom instruction and field practice. The Red Cross offers the ability to grow your healthcare skills and career within the nation’s top humanitarian organization.

LEARN MORE AND HOW TO APPLY

Mark your calendars for the New York State Department of Labor's Mohawk Valley Regional Virtual Career Fair happening on Wednesday, July 6th, 2022

When: 11:00am to 2:00pm

A PREVIEW DAY WILL BE HELD ON TUESDAY, JULY 5, 2022 BEGINNING AT 9:00AM.

GO HERE TO REGISTER And to see attending businesses and job opportunities!

To learn more about these job opportunities GO HERE and type in the Job Order #.

Job Title: HHA, PCA or Home Companion            City: Herkimer, Madison and Oneida Counties, NY

Full time for an established home care agency. Duties: Assist seniors with personal care needs and home management.  Requirements: Home Health Aide or Personal Care Aide Certification or previous direct care experience.  Must have a valid NY State driver's license and reliable vehicle. References, background check and physical required.

Pay: Starts at $13.20/hour, more based on experience.                          Job Order # NY1422863

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Job Title: Greenskeeper                                                                      City: Utica, NY

Full time, seasonal position for a local golf course. Duties: Operate and maintain riding mowers and other landscaping equipment. Mow the course, greens, and grounds.  Requirements: At least 6 months of landscaping experience preferred. Must be mechanically inclined.

Pay: Competitive salary.                                                                      Job Order # NY1422813

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Job Title: School Facilities Advisor                                                     City: Herkimer, NY

Full time for an area education consortium. Duties: Assist in implementing a district-wide safety program to ensure that school districts comply with State and Federal environmental safety regulations. Requirements: Associates degree and one year of experience with administration, training, coordination or enforcement of job safety or environmental health and safety regulations.

Pay: Competitive pay. Benefits.                                                           Job Order # NY1422860

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Job Title: Experienced Tire Technician                                               City: Rome, NY

Full time for a local tire and auto center. Duties: Remove and repair tires on trucks and other vehicles.  Requirements: One year of experience required. Some customer service experience preferred.  Valid NYS driver license required.  Must have no lifting restrictions.

Pay: $20.00/hour. Benefits.                                                                  Job Order #NY1422868

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Job Title: Customer Care Associate-Bilingual  Preferred                     City: Utica, NY

Full time for a health insurance company. Duties: Assist, educate and resolve client inquiries by providing information about the company’s products, services, policies, and procedures. Requirements:

High school diploma or the equivalent required, Associates degree or Bachelor's degree preferred.

Candidates who are bilingual in Russian, Ukrainian, or Bosnian strongly encouraged to apply.

Pay: Competitive pay. Benefits.                                                           Job Order # NY1423146

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Job Title: Apprentice Maintenance Mechanic                                     City: Rome, NY

Full time for a New York State Certified Apprenticeship program with a local manufacturer.  Duties: Perform a variety of mechanical tasks related to heavy industrial equipment. This position includes educational and work hour requirements. Requirements: Must be at least 18 years of age with a high school diploma or the equivalent and have the physical ability to perform the work.

Pay: Competitive pay. Benefits.                                                           Job Order # NY1423039

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Job Title: Cleaner                                                                                City: Oneida, NY

Part time for a professional cleaning service. Duties: Perform general cleaning duties in residential, office, and retail settings.   Requirements: Experience with cleaning preferred. Must be dependable, professional, and detail oriented. Driver's license and own reliable transportation to work sites required.

Pay: $16.00/hour.                                                                                 Job Order # NY1422766

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Job Title: Experienced Sewing Machine Operator                              City: Frankfort, NY       

Full time for a company that manufactures disposable medical apparel. Duties: Operate industrial sewing machines to assemble different types of medical garments. Requirements: Must have experience operating an industrial sewing machine. Knowledge of single needle and 5 thread safety stitch serger a plus. 

Pay: $15.00/hour.                                                                                 Job Order # NY1422913

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Job Title: Child Advocacy Center Director                                           City: Wampsville, NY

Full time for a county agency. Duties: Administer various programs. Coordinate and facilitate team responses to child abuse cases. Requirements: Bachelor’s degree in the social or behavioral sciences and three years’ experience with program or case management for children. One year of administration experience required.

Pay: $68,422/year. Benefits.                                                                 Job Order # NY1423254

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Job Title: Equipment Operator                                                            City: Vernon, NY

Full time, for a masonry contractor. Duties: Operate heavy equipment to load sand and stone and run a tri-axle mobile concrete mixer.  Requirements: Must have a Class A or Class B CDL.  Concrete construction or mechanical experience are a plus. Company will train on mixer use and operation.

Pay: $30.00/hour. Benefits.                                                                  Job Order # NY1423077

See who's looking to HIRE YOU this week!

Mohawk Valley (West) Daily Job Leads - 6/13/2022

Mohawk Valley (West) Daily Job Leads- 6/15/2022

Mohawk Valley (West) Daily Job Leads- 6/16/2022

Mohawk Valley (West) Daily Job Leads- 6/17/2022

• WANTO’s Women-focused Virtual Job Fair is coming up on June 22nd from 11 am to 1 pm.

• DOCCS is conducting an on-going recruitment for Corrections Officer Trainees through July 15th

Mohawk Valley Community Action Agency (MVCAA) has a great opportunity for a Grant Writer in Utica, NY.

LEARN MORE HERE

GO HERE FOR THE APPLICATION

Centene Corporation is hiring a Health Benefit Representative to sell Fidelis Care products and services and a Customer Care Associate - Russian, Ukrainian, Bosnian Language Preferred, to assist members and clients at an assigned Fidelis Care office location in Utica.

Health Benefit Representative.

Full time for Centene Corporation in Utica, NY.

Position Purpose:
The Health Benefit Representative (HBR) sells Fidelis Care products and services by first identifying membership growth opportunities in an assigned territory and then meeting or exceeding production goals by enrolling individuals in the appropriate Fidelis Care product. The HBR fully and thoroughly understands and is able to effectively explain, communicate, recommend and enroll individuals into the best product for their unique needs. In-depth knowledge of all Fidelis Care products, including "metal" products offered through the New York State of Health (NYSOH), Medicaid Managed Care, Child Health Plus, Medicare, MLTC, FIDA and HARP. Ability to answer product feature and benefit questions; compare and contrast Fidelis Care products and provider network of competing plans in assigned territory.

The HBR interacts directly with individuals, first conducting a needs based analysis to better understand and recommend the best product for their unique needs. They educate individuals on healthy lifestyles, preventive care services and assist them through each step of the application and enrollment process.

This position may represent Fidelis Care at various community events, marketing sites, and in an individual's home. By virtue of understanding and serving the individual's needs, they generate referrals from the individuals they have assisted for other individuals that may benefit from one of Fidelis Care's products.

The successful HBR also builds and establishes relationships within the community in order to find new opportunities and sites in their assigned territory. The HBR may routinely deliver presentations in order to educate and promote Fidelis Care products. This includes presentations to individuals, groups, providers, community based organizations and local businesses leaders.
The HBR thoroughly and completely understands and regularly uses the Sales Force CRM as an activity tracking and lead/referral tracking tool, to manage appointments and follow up, manage their calendar and report on activity to their management. They also are fluent and can articulate the QCMI program, are knowledgeable of the provider networks in their territory and have a working knowledge of Fidelis Care's care management approach.

Comprehensive Benefits Package:
* Flexible work solutions including remote options, hybrid work schedules and dress flexibility.
* Competitive pay.
* Paid Time Off including paid holidays.
* Health insurance coverage for you and dependents.
* 401(k) and stock purchase plans.
* Tuition reimbursement and best-in-class training and development.

Education/Experience:

High School diploma or GED, required.
2 to 5 years prior experience in managed care, sales, customer service or related experience preferred.
Basic computer skills.
Driver's License may be required by some plans.
Specific language skills may be required by some plans.

Interested candidates may apply online at https://jobs.centene.com/us/en/job/CENTUS1329833EXTERNALENUS/Health-Benefit-Rep-Oneida

Centene is an equal opportunity employer

Customer Care Associate-Russian, Ukrainian, Bosnian Language Preferred.

Full time for Centene Corporation in Utica, NY.

Position Purpose:
The Customer Care Associate (CCA) is responsible for assisting members and clients at an assigned Fidelis Care office location. The CCA must meet daily performance standards and customer service standards in order to achieve the highest level of membership satisfaction. The CCA assists, educates and resolves client and member inquiries by providing information about Fidelis Care products, services as well as policies and procedures. The position is responsible for enrolling prospective members and renewing Fidelis Care member's coverage while maintaining the highest compliance standards in accordance with all regulatory, audit and corporate policies.

To assist members and clients by meeting or exceeding key performance metrics, which consists of logging every interaction into Salesforce including but not limited to the completion of applications and calls. Documentation in Facets and other systems as required. Comply with all NYSOH Marketing Guidelines and all Fidelis and Centene trainings within required timeframes. Consistently meet quality standards for calls, client meetings and application submission and documentation. Meet monthly quality standards of as reflected in the Salesforce Hit Rate and Supervisor in-person audits. Ensure Receipts are complete and attached to application in Salesforce.

Clarify the customer's complaint; determine the cause of the problem; select and explain the best solution to solve the problem (if unable to handle directly, provide accurate guidance to correct department) and expedite correction or adjustment; follow up to ensure resolution.

Develop and maintain relationships with existing members by providing guidance and assistance throughout the year. Demonstrate passion for members by identifying unfulfilled needs and providing necessary education and assistance to promote the value and benefits offered by Fidelis Care. Modify delivery skills accordingly to overcome objections and retain members. Identify solutions to issues and concerns. To include, payment Inquiries, ID requests, PCP changes, renewal and benefit inquires as they present at the office or other assigned sites.

Job performance requires fulfilling other incidental or related duties as assigned, assisting and training others, tabling at community based office, provider offices and events as needed to include nights and weekends. Performing duties of higher rated positions from time to time for developmental purposes.

Education/Experience:
High School Diploma or Equivalent Required, Associates Degree or Bachelor's Degree Preferred

License/Certification:
Ability to undergo rigorous internal training and have complete command of the sales process, Fidelis Care products, competitive environment in their region and successfully pass a test (with a minimum 85% score) with no more than 2 attempts, which will indicate the applicants level of proficiency in these areas.

For Fidelis Care plan only: bilingual candidates (Russian, Ukrainian, Bosnian) are preferred.

Comprehensive Benefits Package:
* Flexible work solutions including remote options, hybrid work schedules and dress flexibility.
* Competitive pay.
* Paid Time Off including paid holidays.
* Health insurance coverage for you and dependents.
* 401(k) and stock purchase plans.
* Tuition reimbursement and best-in-class training and development.

Interested candidates may apply online at https://jobs.centene.com/us/en/job/1330154/Customer-Care-Associate-Russian-Ukranian-Bosnian-languages-preferred

Centene is an equal opportunity employer.

Herkimer County Department of Personnel has announced an examination open to the public for Police Officer.

Date of Examination: September 17, 2022

Filing Deadline
Applications must be received or postmarked by: July 29, 2022

LEARN MORE HERE

Tidal Basin Group has an immediate need for Call Center Representatives in their Utica, NY, office.

"IMMEDIATE OPPORTUNITY!!! Do you like making an impact on someone’s life? Can you work under pressure? If so, our Call Center Representative position may be perfect for you, and we invite you to apply and join our rapidly growing team!

As a Call Center Representative, you will utilize your root cause analysis and critical thinking skills to manage inbound calls in our state-of-art contact center while supporting a federal and state government contract. If you enjoy helping others, you will find this role to be challenging and rewarding."

Job responsibilities and duties
• Answer incoming phone calls and respond to customer’s email.
• Management and resolve customer complaints
• Identify and escalate issues to supervisors.
• Provide product and service information to customers.
• Research required information using available resources.
• Research, identify, and resolve customer complaints using applicable software.
• Process orders, forms, and application.
• Route calls to appropriate department.
• Document all call information according to standard operating procedures.
• Recognize, document, and alert the management team of trends in customer calls.
• Follow up customer calls where necessary.
• Complete call logs and reports.
• Assist customers by researching issues, exploring answers, and providing information and alternative solutions.
• Actively listen to the callers.
• Adhere to department and company guidelines.
• Adhere to established customer service and documentation standards within required time frames/
• Adhere to contact center scheduling, ensure telephone coverage during contact center hours of operations.
• Perform clerical or administrative task as assigned.
• Other duties as assigned.

Call Center Agent Qualifications and Skills
• High school diploma or equivalent.
• Proficient in relevant computer applications.
• Must be available between the hours of 8:00am – 9:00pm EST.
• 1-3 years of previous experience in customer service.
• Knowledge of customer service practices and principles.
• Excellent data entry and typing skills
• Superior listening, verbal, and written communication skills.
• Ability to handle stressful situations appropriately.
• Polished phone etiquette and grammar and strong computer data entry skills.
• Strong attention to detail, time management, and decision-making skills.
• Must be comfortable working in a fast-paced, high-volume call center.
• Ability to demonstrate both empathy and professionalism.

Preferred:
• Professional Proficiency in English, Spanish and Creole/French languages.
• Previous experience in a Disaster Recovery call center, however not required.
• Prior call enter experience preferred.
• Case management experience preferred.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Rising Phoenix Holdings Corporation is an Equal Employment Opportunity Employer.

Location: Utica Business Park.

Start as soon as June 20th. More positions to come.

Contact: Laura deLoach, Vice President, Resource Management - 

www.TidalBasinGroup.com