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Working Solutions Blog

The Workforce Development Board, Herkimer, Madison, and Oneida Counties, Inc. (WDB HMO), DBA Working Solutions, is part of the Public Workforce System, a network of federal, state, and local offices that support economic expansion and develop the talent of the nation’s workforce.

The Utica Neighborhood Housing Service (Home Ownership Center) has a Home Advisor position available

HOC-Position

MISSION: The primary purpose of Utica Neighborhood Housing Service, Inc. is the revitalization and growth of neighborhoods.

 

SUMMARY
The Home Advisor is responsible for providing group education and one-on-one sessions to agency customers consistent with the organization’s vision and in compliance with regulatory/funding requirements. The Advisor ensures service quality by adhering to agency policies and departmental procedures, managing related data collection, and reporting, and fostering continuous improvement. To fulfill these roles the candidate must have good interpersonal skills, be comfortable speaking in a group setting, be an effective problem solver, and be able to convey suggestions/ideas in a constructive, nonjudgmental manner. Candidate must be organized and efficient in time/work management.

View Ful Job Description and How to Apply

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Defense Finance and Accounting Service (DFAS) is hiring for Contact Representative positions GS-0962-4/5 - Teleworking Available!

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Customer Service Representatives Needed! Seeking motivated individuals with excellent communication skills to answer incoming calls and emails from active and retired military and civilian customers.

Benefit Highlights Include:
Day Shift, M-F no weekends
Teleworking available
11 Paid Holidays Per Year
Paid Vacation and sick Time
Health, Dental and Vision Insurance
Retirement Benefits
Tuition Assistance and Career Development

Duties:
• Responds to customer inquiries with complete and accurate information by returning telephone calls or responding in writing when necessary.
• Explains clearly, accurately and concisely to customers in layman's terms, the outcome of research, decisions, options, or time-frames required to resolve an inquiry.
• Develops applicable solutions to problems and ensures corrective actions are completed.
• Analyzes customer accounts to identify computation problems, erroneous data, incorrectly processed transactions, duplicate charges, missing documents, and address corrections.

>Contact Person/How to apply
For more information please visit and apply through USA Jobs.

The opening date for this announcement is today 01/17/2023 and it will close 02/17/2023.

 

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The NYS Department of Corrections is hiring Correction Officer Trainees

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The New York state Department of Corrections and Community Supervision has recently announced a Continuous Recruitment, Open-Competitive Examination for the position of Correction Officer Trainee and Correction Officer Trainee (Spanish Language).


GO HERE to view/download the flyer and for more information

VIEW/DOWNLOAD the Civil Service Exam Announcement.

Below is the link to the NYS Civil Service website regarding the examination process and how to apply.
https://www.cs.ny.gov/testing/dec-instrument/cot-overview.cfm

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Job Seekers in Oneida County: FREE Work Training in the Digital Customer Service Field

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DEADLINE TO REGISTER is Friday, February 3, 2023

Interested parties have until this Friday, February 3rd, to reach out to Nicole and complete an application.

Text “Register” or call 727-692-4219 or
Email Nicole Sortino at

Would You Like To:

• Get FREE training in the growing field of Digital Customer Service?

• Get SUPPORTIVE SERVICES and extended follow-up?

• Have INTERVIEWS with potential employers during training?

You’re Invited to attend our FREE Work Training in the Digital Customer Service Field

 WHAT YOU WILL GAIN:
>Entry-level skills in the Digital Customer Service field, with a
focus on call center and office administration skills.
>The experience necessary to apply for remote and work from
home positions within companies such as leading banks,
insurance companies and service organizations.
>Opportunities for growth.

This three week course will start on Monday, February 6, 2023. Training will be at Mohawk Valley Community College
(MVCC) - Utica Campus, 1101 Sherman Drive, Utica, NY 13501

Space is limited. Register today to find out if you qualify for this valuable opportunity! Must be Low Income with Dependable Transportation to Utica, NY. If you qualify a stipend may be provided.

REGISTRATION LINK

Individuals interested in this opportunity who would like to learn more are invited to
attend a one-hour Info Session:

On Zoom Info Session: Tuesday, January 10th, 10:00am - 11:00am.

In-Person Info Session: Tuesday, January 17th, 10:00am - 11:00am.
NYS Office Building, 2nd Floor Conference Room, 207 Genesee Street, Utica NY 13501
**Must have photo ID to enter

To learn more or to sign up for an Info Session: Text “Register” or call 727-692-4219 or
Email Nicole Sortino at

Learn More/Download the Flyer

 

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The WKTV-2 Job Opportunities are here - January 13th

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To learn more about these job opportunities and how to apply GO HERE and type in the Job Order #.

 

Job Title: Office Manager                                                                     City: Rome, NY

                                                                                                         

Full time for a family-owned machine shop. Duties: Enter sales orders. Manage all aspects of Accounts Payable and Receivables. Report employee hours to Paychex and post weekly payroll entries. Requirements: Some college preferred. Must have 5 years of accounting or related experience and be proficient in Microsoft Excel. Familiarity with manufacturing software a plus.

 

Pay: $20.00-$23.00/hour. Benefits.                                                        Job Order # NY1446085 

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Job Title: Director of Environmental Services                                      City: Oriskany, NY

                                                                                                         

Full time for a long-term care community. Duties: Provide direction, leadership, and management oversight to the Maintenance, Housekeeping, and Laundry Departments. Requirements: Associates degree and 3 to 5 years’ experience. Related experience will be considered. Knowledge of HVAC and refrigeration systems and a valid driver’s license required.

Pay: Competitive pay based on experience. Benefits.                           Job Order # NY1447203

                                                                       

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Job Title: Youth Case Manager                                                             City:  Utica, NY

 

Full time for a not-for-profit that works with at-risk school-aged youth. Duties: Work with at-risk youth to keep them in school. Act as a positive role model, teaching social skills, resiliency, coping strategies, and violence prevention, Requirements: High school diploma or the equivalent and one to two years of related experience. Physical, reference, and security check required.

Pay: $39,000-$42,000/year. Benefits.                                                     Job Order # NY1447325

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Job Title: Housekeeper                                                                         City: Oneida, NY

Part time for a nonprofit historical and educational organization. Duties: Clean, sanitize and tidy guest rooms, common areas and museum areas. Requirements: High school diploma or the equivalent and a valid driver’s license. Must be able to bend, lift at least 30 lbs. and walk up and down multiple stairs. Must be able to interact positively with guests and provide high quality customer service.

Pay: Competitive pay.                                                                          Job Order # NY1447066 

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Job Title: Production Supervisor                                                         City: Utica, NY

 

Full time for food processing manufacturer. Duties: Ensure that production operates efficiently while maintaining quality standards. Also, responsible for ensuring OSHA compliance throughout the production process. Requirements: Two-year degree in Production Management or 5 years' experience in a related field.

Pay: $50,000-$70,000/year. Benefits.                                         

Job Order #NY1447199                                                                                                                                                                                                                                                           

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Job Title: Pediatric Nurse                                                                     City: Camden, NY

 

Full time for a local pediatrician’s office. Duties: Provide basic care to children and perform simple medical tests, physical exams, and immunizations. Complete required documentation.  Requirements: New York State License as a Registered Professional Nurse.

 

Pay: Competitive pay. Benefits.                                                           

Job Order #  NY1447177                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  ____________________________________________________________________________________

 

Job Title: Dietary Workers                                                                    City:  Morrisville, NY   

 

Part time for a community hospital. Duties: Assist in setup and serving of food and cleaning and sanitizing equipment and workstations.  Requirements: Must be at least 16 years old and have basic food handling skills.  Reference and security check are required. Must be able to stand on your feet for long periods of time. Some lifting is required.

 

Pay: Competitive pay.                                                                          Job Order # NY1446938

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Helping CNY Get Back To Work

The Workforce Development Board, Herkimer, Madison, and Oneida Counties, Inc. (WDB HMO), DBA Working Solutions, is part of the Public Workforce System, a network of federal, state, and local offices that support economic expansion and develop the talent of the nation’s workforce.

Job Search

Online resources and personal assistance by Advisers at the Working Solutions centers combine to help you maximize the tools needed for an effective job search.

Read More About Job Search

Contact Us

Learn more about what Working Solutions can do for your business.

Working Solutions
209 Elizabeth Street
Utica, New York 13501

Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.